Basic Business

[RinaB]

I'm just starting to wonder how how illegal everything that's happening with this game actually is. Different countries have different laws but from where I'm standing it seems what's happening is fraud at best. You have a company very happy to take your money but only offers copium. Yhis reminds me of investment brokers having you invest 50k into a garbage can down the street. The reality is servers should have been boosted in stormblood. So I read all the posts about queues and 6 hrs here 5 hrs there, errors, kicked...thing is this isn't just simply waiting in line for your promised product when you have a sub ticking down. You are paying to stand in line for a maybe. I feel like this is ethically bankrupt and highly illegal despite they're warnings. If they were that concerned they would have capped pre orders etc. Right now my server has a 5600 queue. That's absolutely insane and I feel horrible for all those people trying to just play what they're paying for.

[PredatoryCatgirl]

If you seriously think this is illegal, talk to a lawyer and see if you have a case. Many lawyers will give you a consultation for free. Talking about it here does nothing, as very few people if any on this forum understand the law well enough to give you a straight answer.

[Kes13a]

accusing a company of illegal doings based on speculation in a public forum.

yes, definitely consult with a lawyer

if not for your own peace of mind, just to make sure all your bases are covered so to speak

[Nafreyu]

I don't think you have a case, but I acknowledge you are angry.

[Blud3y3z]

I feel like this is ethically bankrupt and highly illegal

Illegal? no. Ethically bankrupt? Bit extreme but kinda. They knew what the servers were going to be like in NA and EU. Maybe they had a bottom line to think of, or just didn't care outside of thier country. Who knows. I'm going with shameful

[Krojack]

OP must have been living in a cage for the past 2 years and doesn't know about the massive world wide silicon shortage that has been going on.

[Leowyld]

The ethics of the matter is arguable, literally. It'd be a subject of debate. And the queues are absolutely frustrating, no doubt on that. But it is definitely not illegal. Pretty much every online game has in its ToS/User Agreement (that you agree to) that access to service is not guaranteed. Compensation, when it happens, is generally a matter of establishing good will/defusing disgruntled fans - it's not a result of legal requirement.

[NanaWiloh]

No online service promises 100% access 24/7. Courts no matter the country understand this as such this problem would need to persist for far far longer before you would have any chance at a winning case. Compensation, refunds and SE efforts to resolve it further make it unlikely of winning a case against them. As of the moment if you tried you would be left with your own court and lawyer fees alongside SE's.

[Blud3y3z]

OP must have been living in a cage for the past 2 years and doesn't know about the massive world wide silicon shortage that has been going on.

SE must have been right next to them in the same cave I guess. Current servers can't handle a launch. Don't launch. Not hard to figure out.

[PharisHanasaki]

SE must have been right next to them in the same cave I guess. Current servers can't handle a launch. Don't launch. Not hard to figure out.

Yes, that makes so much sense.