Greetings fellow Eorzean,

We apologize for the inconvenience this matter has caused. Usually this error indicates a corrupt file which is maybe why the issue occurs in the same spot. We would like you to try uninstalling and reinstalling the game from scratch. Additionally, please delete the "FINAL FANTASY XIV" folder under the "My Documents" > "My Games" parent folder in Windows under your main drive to see if that may help.

If the issue persists, we would like you to submit a Final Fantasy XIV system report. Please go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.' Copy and paste the details shown when replying back to this post.

We look forward to your reply back.

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