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  1. 12-15-2021 11:56 AM #1
    Darneltia
    Moderator Darneltia's Avatar
    Join Date
    Aug 2021
    Posts
    402
    Greetings fellow Eorzean,

    We apologize for the inconvenience this matter has caused. Usually this error indicates a corrupt file which is maybe why the issue occurs in the same spot. We would like you to try uninstalling and reinstalling the game from scratch. Additionally, please delete the "FINAL FANTASY XIV" folder under the "My Documents" > "My Games" parent folder in Windows under your main drive to see if that may help.

    If the issue persists, we would like you to submit a Final Fantasy XIV system report. Please go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.' Copy and paste the details shown when replying back to this post.

    We look forward to your reply back.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums!
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  2. 12-16-2021 12:33 AM #2
    TayrPhe
    Player
    TayrPhe's Avatar
    Join Date
    Nov 2017
    Location
    Limsa Lominsa
    Posts
    3
    Character
    Tayr Phe
    World
    Faerie
    Main Class
    Arcanist Lv 90
    Did uninstall/reinstall and that fixed the issue. Sorry to have wasted your time.
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    Tayr Phe
    Red Mage Level 90
    If you have questions, ask.
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