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  1. #1
    Player
    Pathia's Avatar
    Join Date
    Aug 2014
    Posts
    10
    Character
    Shattered Dream
    World
    Excalibur
    Main Class
    Scholar Lv 90

    Level 89 Event - Light Sensitivity

    I am not sure where to bring this up, I did open a ticket for it too in the general sense. However, the level 89 trial almost put me in the hospital.

    It is the worst sort of light sensitivity episode I've ever seen in a videogame, let alone FF14 itself. Considering the nature of the fight I have no idea how this could be resolved. I was only able to clear it by turning my monitor down to almost 0 brightness and in game gamma to 0 as well and even then, it left me scrambling for my migraine medication.

    The level 81 dungeon was also particularly bad. I've never run into this much content with these issues in 14 before and it's frustrating to have no way to provide accessibility feedback.

    If this is the wrong place to post this sort of issue, please let me know where to do so. I have a pretty good feeling I'm not the only one with issues.
    (3)
    Last edited by Pathia; 12-15-2021 at 01:10 AM.

  2. #2
    Player
    Akiudo's Avatar
    Join Date
    Sep 2015
    Posts
    514
    Character
    Narumi Akiudo
    World
    Alpha
    Main Class
    Bard Lv 90
    I think it could be helpfull so i'll push you, though i'm not even sure this is the correct place in the forum for this but that shall be up for the mods to decide.

    maybe square could add some setting like "reduce max brightness" where people could slightly "dim" effects considered especially bright and blinding ? don't know how feasible that is and would probably take some work, but considering they allready do offer accessability options for other things it's at least worth a suggestion considering some people, even if a clear minority do actually physically suffer from situations like that.
    (3)

  3. #3
    Player
    Sauteed's Avatar
    Join Date
    Mar 2020
    Posts
    373
    Character
    Oishi Tamanegi
    World
    Zurvan
    Main Class
    Lancer Lv 90
    I don't really have light sensitivity issues often, but a max brightness option would be so good. Some nights where I'm hardcoring the game and up late in the a.m. have given me some unpleasant eyeprises ever so often.
    (3)

  4. #4
    Moderator Darneltia's Avatar
    Join Date
    Aug 2021
    Posts
    402
    Greetings fellow Eorzean!

    Based on the information provided, this issue might be best handled by the Square Enix Support Center team. To assist, we have gone ahead and opened a support ticket for you. The ticket number has been sent to the email associated to your Square Enix ID.

    This thread will be moved to ‘Support Center Ticket Created’.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums!
    (1)