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  1. #1
    Player
    myfanwy's Avatar
    Join Date
    Dec 2015
    Posts
    3
    Character
    Deidra Rush
    World
    Ultros
    Main Class
    White Mage Lv 90

    An Unexpected Error

    Ever since the Endwalker patch, I've been running into issues that I've been able to solve on my own. However, recently I've come across "An unexpected error has occurred. Exiting Final Fantasy XIV. (1)" and I don't know what needs to be done? Or what is even the issue?

    Has anyone run into this problem and any success stories narrowing down what the problem was? I was kicked off the game three times today; once randomly as we were waiting for the fate boss to spawn and the other two while teleporting to another city.
    (0)

  2. #2
    Moderator Darneltia's Avatar
    Join Date
    Aug 2021
    Posts
    402
    Greetings fellow Eorzean,

    Could you provide a system report from the game? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.'

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
    (0)

  3. #3
    Player
    myfanwy's Avatar
    Join Date
    Dec 2015
    Posts
    3
    Character
    Deidra Rush
    World
    Ultros
    Main Class
    White Mage Lv 90
    Actually, I think I solved the issue just by uninstalling and reinstalling the game. But if it comes back I'll let you know.
    Thank you for responding quickly though!
    (0)

  4. #4
    Moderator Darneltia's Avatar
    Join Date
    Aug 2021
    Posts
    402
    Greetings fellow Eorzean,

    We are happy to hear that the issue has been resolved.

    This thread will be moved to the 'Closed Concerns' sub forum as a result.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
    (0)