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  1. #1
    Player
    greatpumpkinator's Avatar
    Join Date
    Mar 2021
    Posts
    31
    Character
    Lossefalme Bella
    World
    Midgardsormr
    Main Class
    Black Mage Lv 100

    Game crash when turning on headset.

    A bit ridiculous IMO. I mean, it is what it is, but still. I turn on my bluetooth headset, and the game immediately crashes. And that stuck me in a 3500 login queue. Ugh. Game needs more error handling.
    (0)

  2. #2
    Player
    Menriq's Avatar
    Join Date
    Aug 2013
    Posts
    583
    Character
    Meridia Astra
    World
    Maduin
    Main Class
    Bard Lv 100
    Quote Originally Posted by greatpumpkinator View Post
    A bit ridiculous IMO. I mean, it is what it is, but still. I turn on my bluetooth headset, and the game immediately crashes. And that stuck me in a 3500 login queue. Ugh. Game needs more error handling.
    Are you using Arctis Chat? If so, that will crash it. Arctic Game works.
    (0)

  3. #3
    Player
    greatpumpkinator's Avatar
    Join Date
    Mar 2021
    Posts
    31
    Character
    Lossefalme Bella
    World
    Midgardsormr
    Main Class
    Black Mage Lv 100
    I've no idea what that even is. No, I'm not.
    (0)

  4. #4
    Player
    HazyAssaulter's Avatar
    Join Date
    Oct 2017
    Posts
    99
    Character
    Diosthenes Fara
    World
    Behemoth
    Main Class
    Paladin Lv 80
    Many people have reported game crashes upon switching audio devices. Happened to a friend of mine as well.


    Don't do it.
    (0)

  5. #5
    Player
    Catwho's Avatar
    Join Date
    Oct 2012
    Location
    Gridania
    Posts
    2,723
    Character
    Katarh Mest
    World
    Lamia
    Main Class
    Warrior Lv 100
    Audio switching has been an issue since version 2.0 - you need to figure out where you want your sound to come from before you log into the game, and set that up ahead of time.

    I've noticed that it really only happens when you remove the sound source entirely, like unplugging a head phone jack or USB dongle. A soft switch, using Windows audio changer, from one already plugged in source to another source, may have better success. I switch from my heavy Void wireless to my light weight blue tooth gym headphones to my permanently plugged in sound bar that way without a crash. If I unplugged the sound bar while I was in the game, though, it'd go poof.
    (1)

  6. #6
    Player
    Eriane_Elis's Avatar
    Join Date
    Apr 2018
    Posts
    583
    Character
    Eriane Elis
    World
    Exodus
    Main Class
    White Mage Lv 90
    Quote Originally Posted by greatpumpkinator View Post
    A bit ridiculous IMO. I mean, it is what it is, but still. I turn on my bluetooth headset, and the game immediately crashes. And that stuck me in a 3500 login queue. Ugh. Game needs more error handling.
    Check event viewer for a crash report and see what happened. Report back if you like, it's probably a driver related issue on your end. I swap between devices regularly while playing the game and have no issues. That doesn't mean there can't be issues, I just think that it might be something happening on your computer that conflicts with FF14's sound controller.
    (0)

  7. #7
    Player
    ReynTime's Avatar
    Join Date
    Jan 2015
    Posts
    1,677
    Character
    Princess Walk
    World
    Cactuar
    Main Class
    Thaumaturge Lv 100
    Quote Originally Posted by Catwho View Post
    Audio switching has been an issue since version 2.0 - you need to figure out where you want your sound to come from before you log into the game, and set that up ahead of time.

    I've noticed that it really only happens when you remove the sound source entirely, like unplugging a head phone jack or USB dongle. A soft switch, using Windows audio changer, from one already plugged in source to another source, may have better success. I switch from my heavy Void wireless to my light weight blue tooth gym headphones to my permanently plugged in sound bar that way without a crash. If I unplugged the sound bar while I was in the game, though, it'd go poof.
    This exactly. Happens to me and pretty much everyone I know.
    (1)