It's apparent SE doesn't care that non-JP servers are encountering 2002 issues

[Krotoan]

I think it's rather disingenuous to blame the 'pandemic' for a situation that has been a problem even before Covid entered the equation. Why were they spending so much money on advertising the game if they had so little faith in their product drawing a crowd?

Your suggestion then being just don't advertise the product they spent the last 2 years on because they don't want to sell too many? Especially when they have no restriction on where you can play? How would they limit people to exactly which servers and data centers and time slots they wanted?
Can you at least see how that would be against a companies interest and sound absolutely mad to anyone with a stake in their success?
The problem existed before the pandemic but was exacerbated by it. This was their claim.

Furthermore, they future proofed the Japanese and North American servers but not the European servers. So they took steps towards accounting for player growth, but not to the degree required and only in certain regions - which strikes me as rather bizarre.

Likely because the growth in those places and profits supported that. They made plans to account for growth.. that were again insufficient to account for what happened this year, but that wasn't something they really could have foreseen and even once they knew, the ability to adjust just isn't there.

I'd also note that it is pretty standard for customers to raise concerns when a fault is detected in a service or product. Just because businesses that operate largely online like to embrace tactics that they would never ordinarily get away with as a more physical service that does not mean that everybody has to roll over, take it and buy into each and every deflection thrown their way.

Everyone has a right to complain, just as those who feel they have a broader grasp of the situation feel they should explain this to others in a less "charged" form than others tend to present it.



As always this forum has incredibly strong POVs present, some comically so...