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  1. #1
    Player
    Penthea's Avatar
    Join Date
    May 2014
    Location
    Gridania
    Posts
    3,664
    Character
    Nettle Creidne
    World
    Moogle
    Main Class
    Scholar Lv 100
    Quote Originally Posted by Rizon View Post
    Some clarification please Do each Data center/region have their own log in servers? If so who maintains them? I ask this because a previous poster stated that she hasn't had a que error since maintenance. I have not noticed any improvement in login performance and keep getting constant errors.
    The error might have to do with how many people are in queue and are logging in when their queue reaches zero. I'm in EU and I have had that 2002 error only once in the past three days whereas before maintenance I had it several times each time I was in queue. EU's population is considerably smaller than NA's. And in my case I'm not on the biggest EU server.
    (0)

  2. #2
    Player
    Mintyfresh's Avatar
    Join Date
    Dec 2013
    Posts
    63
    Character
    Gengis Kharnage
    World
    Diabolos
    Main Class
    Marauder Lv 55
    Quote Originally Posted by CaptainFishSticks View Post
    They've exhausted their options.
    Wondering if you are one of the businesses in the supply chain that provides servers to SE, or, somehow are deeply involved in their business side operations that procure hardware, or, maybe someone in the PMO team that has information about fiscal details of their purchases.

    If no, kindly stray away from absolutes like "They've exhausted their options".
    (6)

  3. #3
    Player
    Yahallo's Avatar
    Join Date
    Nov 2015
    Posts
    343
    Character
    Mana Kurogane
    World
    Gilgamesh
    Main Class
    Dark Knight Lv 90
    Quote Originally Posted by Mintyfresh View Post
    Wondering if you are one of the businesses in the supply chain that provides servers to SE, or, somehow are deeply involved in their business side operations that procure hardware, or, maybe someone in the PMO team that has information about fiscal details of their purchases.

    If no, kindly stray away from absolutes like "They've exhausted their options".
    Yoshi P pretty much said they more or less exhausted their options by saying that they can't get enough servers even when they are willing to pony up marked up prices.

    https://na.finalfantasyxiv.com/lodes...24153ef4405c13

    "We have made considerable investment—even more so than usual—to secure the required hardware, but even so, a long lead time will be needed to prepare the server hardware."

    "Given the current situation, we anticipate that it may take several months or more to add new Worlds."

    The most they can do are bandaid fixes until they can get those servers.
    (4)

  4. #4
    Player
    kejakalope's Avatar
    Join Date
    May 2015
    Posts
    195
    Character
    Calith Thrace
    World
    Balmung
    Main Class
    Reaper Lv 90
    Quote Originally Posted by Mintyfresh View Post
    Wondering if you are one of the businesses in the supply chain that provides servers to SE, or, somehow are deeply involved in their business side operations that procure hardware, or, maybe someone in the PMO team that has information about fiscal details of their purchases.

    If no, kindly stray away from absolutes like "They've exhausted their options".
    Many, many people in the tech infrastructure industry have already spoken up on this forum, Twitter, and other outlets to explain the semiconductor situation in great detail. In every case, their accounts have aligned with Square-Enix's statements.
    (4)

  5. #5
    Player
    Shironeko_Narunyan's Avatar
    Join Date
    Jul 2021
    Posts
    395
    Character
    Noraneko Narunyan
    World
    Sophia
    Main Class
    White Mage Lv 90
    How about they do it like New World and add 1000 servers, who then are deserted and empty and only cost money?

    We're talking about a company here. They're not interested in throwing out cash, if the problem resolves itself in a few months anyway, which it will do naturally.

    This is not about JP vs NA, this is about corporate trying to do what corporate does: Earn money.
    (3)

  6. #6
    Player
    Myrany's Avatar
    Join Date
    May 2019
    Posts
    668
    Character
    Myrany Wilzuun
    World
    Zalera
    Main Class
    Miner Lv 87
    Quote Originally Posted by RezPls View Post
    It just goes in line with them creating an Oceania server cluster, so that JP players can no longer have to interact with AUS players, who doesn't even have 1/10th the population of US alone. We had similar (more mild) versions of this issue during SB launch and almost non during ShB launch because it wasn't as popular during 5.0. But SE knew that their servers were complete garbage on NA during the summer, yet refused to upgrade or remedy it in any way.

    Having a stable and wired connection yet having to babysit a 6 hour queue is complete bullocks. If you're defending this, yikes.
    Actually the Oceanic Data Center has the potential to take some of the pressure of ALL the other Data Centers. There are many Oceanic players spread out on all of them.

    I also remember when NA got split into 3 DCs SE saying the long term plan was to make room for additional servers in the future.

    Now I am not arguing that things are not a mess right now. Just clarifying a bit.
    (4)

  7. #7
    Player
    Catwho's Avatar
    Join Date
    Oct 2012
    Location
    Gridania
    Posts
    2,865
    Character
    Katarh Mest
    World
    Lamia
    Main Class
    Warrior Lv 100
    I work in software development.

    My office ordered a shiny new Dell VX Rails tower in March of 2020.

    It was not delivered until April 2021.

    Enterprise grade servers have a year backorder right now.
    (6)

  8. #8
    Player
    PredatoryCatgirl's Avatar
    Join Date
    Sep 2021
    Posts
    592
    Character
    Khara Relanah
    World
    Sargatanas
    Main Class
    Gunbreaker Lv 90
    Quote Originally Posted by Catwho View Post
    Enterprise grade servers have a year backorder right now.
    Even Cid's dealing with a labor shortage?
    (3)

  9. #9
    Player
    technole's Avatar
    Join Date
    Jun 2014
    Location
    Gridania
    Posts
    1,971
    Character
    Thea Sitori
    World
    Gilgamesh
    Main Class
    Scholar Lv 72
    Quote Originally Posted by Catwho View Post
    I work in software development.

    My office ordered a shiny new Dell VX Rails tower in March of 2020.

    It was not delivered until April 2021.

    Enterprise grade servers have a year backorder right now.
    Yeah it can be a year's lead time for enterprise servers. The way YoshiP worded the announcement that they definitely are several months away, which would make sense since they likely made the purchases last spring. Plus a lot of people don't understand they likely run about 20 racks for a single world. So adding new capacity and worlds is obviously in the hundreds.
    (2)

  10. #10
    Player
    Saimeren's Avatar
    Join Date
    Sep 2021
    Posts
    234
    Character
    Saimeren Stons
    World
    Brynhildr
    Main Class
    Summoner Lv 90
    You don't like that people defend Square and their server shortage problem? Are you so ignorant that you can't look at the news from time to time?

    Not sure if you've noticed or not, but there's a pandemic going on right now. And with such pandemic comes a supply shortage. Most notably for Square is the storage on semiconductors which are used in their servers.

    If you're complaining about this, yikes.
    (1)

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