Lobby server failures

[auronrenouille]

I was kicked from the login queue's lobby server today at 3:05 after being in queue since 12:15pm PST. The queue at that time was at 344 players in queue, having started at ~2,800. Despite babysitting the queue for the entire three hours, the queue failed to save my place and I'm now sitting at 5,500. Based on it taking 3 hours to get from 2,800 to 344, it stands to reason that it will take another 6 hours to get from 5,500 to entry, which is unlikely to succeed, as I was just now dropped from the lobby servers again at 3:23pm PST.

I'm on a launch PS5 that remains perfectly functional, connected directly to my modem, which provides a stable connection to all of my other devices, via a brand new Cat 8 ethernet cable. There is no good reason that I should be experiencing connection issues.

I've canceled auto-renew on my sub, which runs until Jan. 6 of 2022. If the server issues aren't fixed, I won't be renewing, and I fear many people feel the same way.

Date & Time: Monday, Dec. 13th, 2021, ~3:05pm PST & 3:23pm PST.
World name: Gilgamesh
Character name: Rhys Renouille
Retainer name: n/a
NPC name: n/a
Monster name: n/a
Class/Level: RPR 90
Party or solo: solo
In-game time: n/a
Area and coordinates: n/a
Housing: n/a

[Aburi]

I'm sure everyone is sick of people complaining about the login server failures, and no one wants to hear someone go online to state that they are done with the game.

What kills me is not the wait times. I can understand that. It's getting booted back to the end of the line after waiting for 3 hours. I have a job. I can sometimes get a few hours to myself on a weekday if I'm lucky. And I can't afford to babysit my computer for hours on the weekend to keep re-logging when the "client side" instability boots me off. (Really hard to credit that line when the login for this game is the only instability anyone experiences.)

So I am also canceling my auto-update. If Square Enix fixes their login server problems, I'll come back. But I'm sick of not being able to play a game I spent a not-insignificant amount of money on.

And yes, you can have my place in line. I hope you have better luck than I did.

[auronrenouille]

I get that, re: lots of empty threats, and I've played since 2013, and have used this forum since Beta 3, and while of course the board administrators won't go digging through my history, this isn't something I say lightly. The insanity of 2.0 launch, Raubahn Ex, I've endured it all, knowing that it would only last for that first weekend. We're so far beyond that at this point.

[Yourichi]

Yea, Ive been a day one, the real day one where it was a total shit show. I just got the 2002 error at 404 while i was 2600 in que. Went all the way back to 4000 something, truly disheartning.