As the current situation is not acceptable (for a game where monthly fees are paid) I suggest:

-Doing a daily server reset at a random time between 3am and 6am o´clock local server time to boot anti-afker (can be toggled off once the congestion ends)

-Preventing free trial players from entering the game during congestion times (its noble enough to gift people 2 entire expansions and free play time- but during congestion its not possible). It hurts but also botters and rmtraders use lots of free characters for illicit activities.

-Enable Captcha-guarded-Logins for all players during congestion. Botting is bad enough but during such situation we just don´t need botters clogging the queues on top.

-Refund 1 week of game time FOR EVERYONE not only people who had active subs at DEC 7. As the situation is still ongoing