Concrete proof finally provided that the 2002 error has NOTHING is server side issue

[Puremallace]

So im not very computer smart but explain to me if i can play online games, serf the web and whatever without interuption but a 2002 error is my internet problem. Im not saying internet problems dont happen because they have but i have really good internet thats been really reliable so when there is an issue its pretty apparent. Not saying that internet problems cant cause it but shen i read that part there is no doubt that is the smallest percentage of the reason. In a nut shell in general they clearly should look at a new logging screen in general because we shouldnt have to relaunch and password all the time too.

This is the problem with blaming your customers for an internally created issue. At some point people with really nice setups were going to check this issue before raising hell with their ISP's. For some reason they have yet to explain why their client restarts your connection every 15 minutes. If there is an issue during this check then it auto crashes your client after trying literally 1 time. The onerous is then put on the user to not only be forced to stare at a 5,000+ queues for HOURS but also to immediately rush back in or lose your spot in line.

It is really bad customer service and an apology does not fix this. Also praying it goes away with time does not simply address the core issue here that can easily be fixed. Just change the client to try multiple times to reconnect before d'c.n after one attempt. If this guys analysis is wrong than say that but do not tell people it is your ISP's fault for an internal client/server side check that you are initiating for no good actual reason.

Why Yoshi P and Square Enix do not understand how this could be insanely upsetting is just beyond me?