So im not very computer smart but explain to me if i can play online games, serf the web and whatever without interuption but a 2002 error is my internet problem. Im not saying internet problems dont happen because they have but i have really good internet thats been really reliable so when there is an issue its pretty apparent. Not saying that internet problems cant cause it but shen i read that part there is no doubt that is the smallest percentage of the reason. In a nut shell in general they clearly should look at a new logging screen in general because we shouldnt have to relaunch and password all the time too.