Concrete proof finally provided that the 2002 error has NOTHING is server side issue

[Catwho]

Sometimes it's not your equipment nor the data center equipment, but the nodes connecting you in between.

For those who aren't PC savvy, here is how you can see the router your computer is using:

Go to the website ARR Server Status: https://arrstatus.com/

Click on your data center. At the bottom of the list of servers is an IP address for the lobby server. The current ping time from their website to the lobby of Primal, my DC, is 155 ms, which is..... not great. There's a traffic jam on the internet between this website and the lobby server.

Take that IP address, and on Windows, open up a command prompt. Click on Start and type in the letters CMD to open it up.

In the command prompt, type in tracert "server IP address" (without the quotes) and let 'er rip.

This is what mine just spit out:

Tracing route to 204.2.229.10 over a maximum of 30 hops

  1    <1 ms    <1 ms    <1 ms  192.168.1.1
  2     *        *        *     Request timed out.
  3     8 ms     7 ms     7 ms  096-034-004-140.biz.spectrum.com [96.34.4.140]
  4    10 ms    10 ms    10 ms  096-034-072-047.biz.spectrum.com [96.34.72.47]
  5    16 ms    15 ms    15 ms  bbr02atlnga-bue-3.atln.ga.charter.com [96.34.2.72]
  6    14 ms    12 ms    11 ms  bbr02atlnga-tge-0-2-0-0.atln.ga.charter.com [96.34.3.111]
  7    10 ms    12 ms    10 ms  atl-b24-link.ip.twelve99.net [62.115.179.146]
  8    12 ms    11 ms    13 ms  ae-2.r04.atlnga05.us.bb.gin.ntt.net [129.250.9.21]
  9    12 ms    10 ms    11 ms  ae-14.r22.atlnga05.us.bb.gin.ntt.net [129.250.5.202]
 10    30 ms    32 ms    30 ms  ae-6.r21.dllstx14.us.bb.gin.ntt.net [129.250.4.116]
 11    75 ms    72 ms    71 ms  ae-2.r25.snjsca04.us.bb.gin.ntt.net [129.250.4.154]
 12    69 ms     *       70 ms  ae-5.r24.snjsca04.us.bb.gin.ntt.net [129.250.3.146]
 13    76 ms    78 ms    75 ms  ae-4.r00.scrmca02.us.bb.gin.ntt.net [129.250.7.57]
 14    79 ms    75 ms    76 ms  xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [192.80.16.2]
 15    74 ms     *        *     204.2.229.230
 16    73 ms    74 ms    75 ms  204.2.229.10

Trace complete.

As you can see, there's two spots between me and the lobby server that have dropped packets. One is just outside the data center, which I imagine is slammed with traffic - and granted, trace route packet pings are lowest priority and many nodes will just reject them, but the node "snjsca04" also dropped a packet and it's not anywhere near the data center yet. (San Jose, I think? Sacramento nodes are cool.)

From what we understand, all it takes is one of those heartbeat communications from the local client to the data center lobby failing too many times to generate 2002. That's a lot of potential points of failure.

[Larirawiel]

tracert or ping are not very reliable tools to measure packet loss. There are many servers which drop ICMP packets. In this case you will see "packet loss" even when it is not the case.

Cheers

[Bertpocalypse]

Agree, Anyone who defends this company after this. Should just be ignored. At this point it is not funny.

so stop playing.

this really an i do mean REALLLY seems like they are only catering to jap people .

the caucasity on this post is unreal.

[Jadedsins]

so stop playing.



the caucasity on this post is unreal.

Why should I? Are you telling me that I can't call out a company for doing something stupid? The game offers more than just this, but I will tell the developers how I feel. If you don't like it. Stop reading it.

[Komarimono]

Why should I? Are you telling me that I can't call out a company for doing something stupid? The game offers more than just this, but I will tell the developers how I feel. If you don't like it. Stop reading it.

There's a difference between expressing displeasure, and spamming the forums. You're the latter.

[Jadedsins]

There's a difference between expressing displeasure, and spamming the forums. You're the latter.

Well good thing your two cents are about as worthless as mine huh? I mean I post when a topic comes up. You just don't like reading it. How about this do me a favor and just ignore me.

[Komarimono]

Well good thing your two cents are about as worthless as mine huh? I mean I post when a topic comes up. You just don't like reading it. How about this do me a favor and just ignore me.

Already did a week ago, sadly we can't hide those we've ignored fully, since a massive white bar saying you ignored them, which you show up as since kept spamming fallacies and lies, unable to refute evidence given and instead choosing to ignore it to press your agenda.

[Bertpocalypse]

Why should I? Are you telling me that I can't call out a company for doing something stupid? The game offers more than just this, but I will tell the developers how I feel. If you don't like it. Stop reading it.

LMAO you're not "telling the developers how you feel", you're getting mad at anyone who challenges an extremely presumptuous googledoc. It's obviously served to validate whatever ill-feelings you have, which in turn would make me contend any post you make being "helpful" in any regard to development.

Stay mad I guess.

[Caurcas]

so stop playing.



the caucasity on this post is unreal.

But they are not wrong. The JP playerbase is treated with higher priority to NA/EU.

[Komarimono]

But they are not wrong. The JP playerbase is treated with higher priority to NA/EU.

Why do people like you keep claiming this, when it simply is not true? Baseless claims, with no facts, evidence or proof.