OP, you're right, and many share your frustrations. I too am trying to figure out what to do with the game at this point. I've only been able to play because my work does not require a 9-5 schedule, but the long queues, the repeated 2002 errors, being kicked back to the end of the line, all of that has taken its toll. It's 9 PM my time now, on a Sunday evening, so far I've been able to stay logged in only for 40 minutes or so, again after a long, long wait starting from early afternoon today.

I might do what others have recommended here: unsub for a month or so, until the queues have subsided, the drop-off errors fixed. It's a shame. I might resub to WoW during that time, and I cringe at the thought. But I'll have to do something, it's just too frustrating to continue hoping day after day that FF14 will get better, and that I can access the content I've paid for fair and square.