My disconnects (2002's) are more random, not every 15 mins. The queue refreshes itself every 30 seconds to a minute when it let's the next 100 people into the game. I babysit the queue to make sure if I am disconnected, that I log right back in before that next refresh and in doing so I usually retain my place in queue prior to receiving the error.

So my question is if the limit is reached past the 17,000 allotted before one gets the 2002 error, is it better for the world servers at over 17,000 to crash instead of the log in server and everyone get knocked out of game, forcing a even a greater queue time of three times the queue's previous numbers? Are there people asking them to let the game crash for those that are in game so you don't get the 2002 error anymore?