2002 is 100% unacceptable

[Yahallo]

I mean clearly they don’t got it. It still isn’t fixed. Server issues have been a thing for years and they did nothing. So no, they don’t get it, especially when their only solution thus far has been to do a bandaid fix and open up small dev servers which hasn’t even worked, and to give out a 7 day sub. Wow…7 days for what’s probably going to be months of this problem. It’s ridiculous.

Ever considered that they are only doing bandaid fixes because that is the only thing they can do at the moment. The actual fix is more servers, and probably by the hundreds based on the congestion and queue times since each world needs tens of servers. Also, the compensation will likely increase from 7 days; the 7 day compensation announcement even states that additional game time would be given based on the continuation of the congestion.

No we need more threads, one every minute to be honest and we need to saturate reddit with this as well.

SE should suffer in some substantial way and the best way is to bring their rep down. Clearly they are evolving into Blizzard.

Right, because they should definitely be able to conjure hundreds of servers out of thin air like magic. They are evolving into Blizzard because they are affected by the global chip shortage like every industry that relies on semi-conductors.

[SionDurant]

I got off work today at noon to find a que of 5700 people.

3 hours later I was down to 2100 people after 5 2002 errors. I walk away for 5 min to use the restroom before there is a puddle under my chair and come back to find a 2002. Log back in to find a 5800 person que.

Ques are 100% expected, being unable to join the ques because they are full would not make me happy but for the short term I could accept it. However kicking people mid que to keep the que down is unacceptable and the slow response to it is even worse.

I have played this game since 1.0 alpha test and for the first time am truly considering quitting.

Me too - I will be quitting for a long while for the first time here shortly if SE doesn't say anything logical in the next week.

This is probably the worst Expansion release in history of MMO Gaming right now. The average working person cannot possibly play this and there needs to be a serious refund effort.

In any other market or vertical this is considered fraudulent. SE is going to get away with it too!

[DBriggs304]

Me too - I will be quitting for a long while for the first time here shortly if SE doesn't say anything logical in the next week.

This is probably the worst Expansion release in history of MMO Gaming right now. The average working person cannot possibly play this and there needs to be a serious refund effort.

In any other market or vertical this is considered fraudulent. SE is going to get away with it too!

There isn't going to be a change in the next week...

[DiaDeem]

Twice bumped back to 6K from 2002

[Tracewood]

While I was able to log in and play this morning, I was 2002ed twice during long cutscenes. First kick I was able to wait out the queue by a couple hours and was able to get back in, did some things around the home before then. Second time after kicked while watching a cutscene, the queue doubled. Anything around 5k unfortunately I call it a day, 5k queues take around three hours to log back in. To add insult to injury, I forgot to add the promo code for the GrubHub promo (my own doing) and the only place here that offers it is Pizza Hut.

[Shibi]

To add insult to injury, I forgot to add the promo code for the GrubHub promo (my own doing) and the only place here that offers it is Pizza Hut.

I feel for you! Pizza is good, but Pizza Hut is a bit salty for my tastes.

[KizuyaKatogami]

Ever considered that they are only doing bandaid fixes because that is the only thing they can do at the moment. The actual fix is more servers, and probably by the hundreds based on the congestion and queue times since each world needs tens of servers. Also, the compensation will likely increase from 7 days; the 7 day compensation announcement even states that additional game time would be given based on the continuation of the congestion.



Right, because they should definitely be able to conjure hundreds of servers out of thin air like magic. They are evolving into Blizzard because they are affected by the global chip shortage like every industry that relies on semi-conductors.

Again, server issues have been a thing for YEARS. They did nothing about it then and then act all surprised when this happens. They oversold their product and instead of saying that and owning up they instead now have to resort to bandaid fixes. They need to take responsibility, there’s really no defending this. Also global chip shortage? Was that a thing 2 years ago? 4 years ago? 6 years ago? Funny how a lot of games are able to get a chips, just seems to me like it’s SE not willing to pay for it.

[Yahallo]

Again, server issues have been a thing for YEARS. They did nothing about it then and then act all surprised when this happens. They oversold their product and instead of saying that and owning up they instead now have to resort to bandaid fixes. They need to take responsibility, there’s really no defending this. Also global chip shortage? Was that a thing 2 years ago? 4 years ago? 6 years ago? Funny how a lot of games are able to get a chips, just seems to me like it’s SE not willing to pay for it.

The global chip shortage started in 2020 and is still ongoing.

https://en.wikipedia.org/wiki/2020%E..._chip_shortage

If you are suggesting that they should have limited sales, that would have been an even worse idea with even less justification. I feel that the complaints they would get from that would be worse than now. I rather be able to make the decision to deal with congestion than be told that I can't buy a game because of congestion.

Shadowbringers was an incredibly smooth launch. The game was handling itself fine until the sudden influx of WoW refugees during the summer brought the servers to its knees. They managed some optimization for that, but now we have even more players as a bunch of players returned to the game. The influx of WoW refugees during the summer was unexpected and well beyond their predictions; if that didn't happen, we wouldn't be having this conversation.

[Hayden]

REALLY!? It is!? WOW I had no idea! Thank goodness YOU created ANOTHER thread to complain about it.... /sarcasm

[KizuyaKatogami]

The global chip shortage started in 2020 and is still ongoing.

https://en.wikipedia.org/wiki/2020%E..._chip_shortage

If you are suggesting that they should have limited sales, that would have been an even worse idea with even less justification. I feel that the complaints they would get from that would be worse than now. I rather be able to make the decision to deal with congestion than be told that I can't buy a game because of congestion.

Shadowbringers was an incredibly smooth launch. The game was handling itself fine until the sudden influx of WoW refugees during the summer brought the servers to its knees. They managed some optimization for that, but now we have even more players as a bunch of players returned to the game. The influx of WoW refugees during the summer was unexpected and well beyond their predictions; if that didn't happen, we wouldn't be having this conversation.

Again though, servers were having problems long before this. Shb had a smooth launch sure but that’s due to them finally thinking about instances, but that didn’t solve the overall problem of the server congestion and instability. Look at SB and Raubahn ex for that. It was a known problem, they just put a band aid on it for ShB and ignored it again until now. Like they always do.