Quote Originally Posted by Shialan View Post
Yeah, how DARE they to not update you guys constantly on what is going on behind the scenes. You would think the latest explanation would be enough to get you over the WEEKEND.
You know what's funny? I work in an industry where if we have issues like this, then yeah, the customers absolutely expect to be getting constant, at a minimum daily updates on what's being done to fix the issue.

It's a standard paying customers for ongoing service generally expect.