Well, yet another Square screw up, this one only exceeded by the original release of FFXIV.

You know how many people bought the game so why are there 6 hour queues on servers?

You, ie Square Enix, are being paid to provide a gaming service, which as it currently goes, you are failing to do for a significant number of people.

either sort out the problem or get the cheque book out and start to compensate players and/or refund, most players do not get the time to sit in a 6 hour log in queue and they play the game.

We accept this shit too often, company's need to be held accountable for this, you wouldn't buy a car or rent a house you had to wait 6 hours to use so why do we except this with games?