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  1. #1
    Player
    Lurcainne's Avatar
    Join Date
    Dec 2021
    Posts
    50
    Character
    Lurcainne Zantinson
    World
    Kujata
    Main Class
    Weaver Lv 90
    Quote Originally Posted by KatsuraJun View Post
    Can't register the game and now I'm locked out.

    Have already tried:
    Disabling VPN
    Trying it on 3 different browsers
    Trying it on mobile data with my phone
    Trying it after waiting for days now
    Clearing my cache on browser

    Sent a ticket but I can't even tell if the ticket is actually in a pool because the bloody website is garbage, not sure if there's a place where I can check my ticket history.
    I've been experiencing the same problem. Every solutions and workaround didn't solve it.
    Made a thread too: https://forum.square-enix.com/ffxiv/...utting-EW-code
    and I am wondering the same thing about the place where I can check my ticket too!
    (1)

  2. #2
    Player
    KatsuraJun's Avatar
    Join Date
    Sep 2015
    Posts
    68
    Character
    Chloe Atlasia
    World
    Ultros
    Main Class
    Reaper Lv 90
    Quote Originally Posted by Lurcainne View Post
    I've been experiencing the same problem. Every solutions and workaround didn't solve it.
    Made a thread too: https://forum.square-enix.com/ffxiv/...utting-EW-code
    and I am wondering the same thing about the place where I can check my ticket too!
    I got a reply from support... telling me to try the things I literally just told them I already tried.
    I can tell I'm not going to be playing Endwalker for the next few days. Sigh.
    (0)

  3. #3
    Player
    Lurcainne's Avatar
    Join Date
    Dec 2021
    Posts
    50
    Character
    Lurcainne Zantinson
    World
    Kujata
    Main Class
    Weaver Lv 90
    Quote Originally Posted by KatsuraJun View Post
    I got a reply from support... telling me to try the things I literally just told them I already tried.
    I can tell I'm not going to be playing Endwalker for the next few days. Sigh.
    Classic old support that can not read
    (0)

  4. #4
    Player
    Yakattak's Avatar
    Join Date
    Dec 2021
    Posts
    14
    Character
    Yakimir Azora
    World
    Leviathan
    Main Class
    Gunbreaker Lv 88
    Quote Originally Posted by KatsuraJun View Post
    I got a reply from support... telling me to try the things I literally just told them I already tried.
    I can tell I'm not going to be playing Endwalker for the next few days. Sigh.
    When did you get your reply? I submitted the EU support form (i’m in the US, but figured i’d try) for this error and they didn’t even confirm the ticket until this morning.
    (0)

  5. #5
    Player
    KatsuraJun's Avatar
    Join Date
    Sep 2015
    Posts
    68
    Character
    Chloe Atlasia
    World
    Ultros
    Main Class
    Reaper Lv 90
    Quote Originally Posted by Yakattak View Post
    When did you get your reply? I submitted the EU support form (i’m in the US, but figured i’d try) for this error and they didn’t even confirm the ticket until this morning.
    Late last night yesterday. They haven't replied again, though.
    (0)