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  1. #11
    Player
    ApeKing's Avatar
    Join Date
    Nov 2021
    Posts
    92
    Character
    Yunica Telette
    World
    Alexander
    Main Class
    Arcanist Lv 31
    Quote Originally Posted by Annabellechu View Post
    Is there a phone number or email we can use to poke / push NTT to fix their shit?
    You can email them but they will either tell you to bugger off because you are not a customer or just say "yeah we know" and continue to do nothing about it.
    (0)
    Last edited by ApeKing; 12-13-2021 at 03:17 AM. Reason: Keep forgetting to quote...

  2. 12-13-2021 08:42 AM

  3. #12
    Player
    Angellos's Avatar
    Join Date
    Mar 2019
    Posts
    160
    Character
    Angellos Virius
    World
    Balmung
    Main Class
    Machinist Lv 90
    I'll call them first thing today once they open. If nothing else, I have plenty of experience in dealing with that sort of thing so I should be able to get someone to do something. If SE won't call them, I will.

    The: "We're aware of the problem but SE needs to contact us" is ridiculous. They don't need SE's permission to FIX a problem on THEIR end. That'd be like Verizon saying: "We're aware that the internet to the entire town is out, but the mayor has to call us for us to fix it." That makes ZERO sense.
    (0)

  4. 12-13-2021 04:52 PM

  5. #13
    Player
    ArchangelSavior's Avatar
    Join Date
    Feb 2015
    Location
    Gridania
    Posts
    286
    Character
    Xavier Savior
    World
    Leviathan
    Main Class
    Monk Lv 90
    -deleted post- nevermind not work pic
    (0)

  6. #14
    Player
    NightPort's Avatar
    Join Date
    Dec 2021
    Location
    Gridania
    Posts
    39
    Character
    Merlin Caledonensis
    World
    Midgardsormr
    Main Class
    Red Mage Lv 90
    Quote Originally Posted by Angellos View Post
    I'll call them first thing today once they open. If nothing else, I have plenty of experience in dealing with that sort of thing so I should be able to get someone to do something. If SE won't call them, I will.

    The: "We're aware of the problem but SE needs to contact us" is ridiculous. They don't need SE's permission to FIX a problem on THEIR end. That'd be like Verizon saying: "We're aware that the internet to the entire town is out, but the mayor has to call us for us to fix it." That makes ZERO sense.
    It would be interesting to see if they would even work with you on this. Considering it is an NTT issue it's possible they may, but still curious as to how well that will go.
    (0)

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