Quote Originally Posted by Lalateil View Post
https://www.reddit.com/r/ffxiv/comme...g_analysis_of/
https://docs.google.com/document/d/1...8UKv_OdCBfejk/

The issue appears to be the client itself drops and reconnects every 15 minutes in the background with no attempts to retry on a failure. So yeah, their explanation is disingenuous at best, ignorant at worst.
Yup, I thought the same myself. They are "looking into other possible issues" but really they seem to be keeping away from these issues. I know it's not my connection and people have shown much data to support it not being the users connection at all.