Square quit blaming 2002 on the user's internet connection and take responsibilty

[Yalana]

I started queue with 4800 players four hours ago. After 3.5 hours of waiting went to 1500 and met 2002 error – right now I am around 8500 players. I had some hope to play today, right now it vanished since I don’t believe I can pass so long queue before meeting another error 2002 or going to sleep. It has been some time since Endwalker release but situation has not changed yet. It’s pretty sad when I and many more people have free time to play but not able to do it because of technical issues from developers

[LockeFF6]

I dread what the server times will be over the Holiday period.Only time i can log in is the early morning now.

[not_sus]

Personally, I didn't have any 2002 errors since the post claiming that server side causes for this error were fixed, and I spent hours in queue every day since I only can play after work. I have fiber optic Internet connection (G-PON), pretty good router from UniFi and my PC is connected to the router by wire. I suggest to quit blaming Square Enix and take responsibility for the quality of your network equipment and Internet provider. Also, try rebooting all network equipment you have access to. I personally had issues with connection (before Endwalker) that were fixed by ONT box reboot.

[ApeKing]

Personally, I didn't have any 2002 errors since the post claiming that server side causes for this error were fixed, and I spent hours in queue every day since I only can play after work. I have fiber optic Internet connection (G-PON), pretty good router from UniFi and my PC is connected to the router by wire. I suggest to quit blaming Square Enix and take responsibility for the quality of your network equipment and Internet provider. Also, try rebooting all network equipment you have access to. I personally had issues with connection (before Endwalker) that were fixed by ONT box reboot.

How much do you guys get paid for this?

[not_sus]

How much do you guys get paid for this?

Negative amount, around -$78 per 6 months + additional retainer fee + optional items like fatter cat mount. I am regular player just as you, sharing my experience. I hope that my post will make you at least try to fix the problem on your end.

[ApeKing]

Negative amount, around -$78 per 6 months + additional retainer fee + optional items like fatter cat mount. I am regular player just as you, sharing my experience. I hope that my post will make you at least try to fix the problem on your end.

Oh you are just trolling. Ok continue on friend.

[not_sus]

Oh you are just trolling. Ok continue on friend.

I am genuinely not trolling. I am sorry that my post made you think so. I actually tried to formulate my sentences in a way that will not provoke emotional response and reach the rational mind, but I failed.

I used to have 2002 error every half an hour or so, and had to restart the client. But they seem to either fix the problem or significantly reduce the probability of it happening: for several days now I was able to join 2000-5000 person queue and start playing without single 2002 error.

Please at least try to diagnose problem on your end:
1. Reboot all network equipment
2. Try wired connection instead of Wi-Fi. If switching to wired connection will not cause 2002 errors, then at least you will know where the issue is and will be able to search for ways to fix it.
3. Try using different Internet provider. I would try tethered Internet connection through a phone. The 2002 experience may be actually worse though, since wireless network protocols are inherently less stable.

[Triphex]

How much do you guys get paid for this?

Squenix could get drunk at a Christmas party, then run your grandma over with a reindeer on Christmas eve. And then some weird fanboy would show up and tell you it's your fault for having a grandma.

[ApeKing]

Squenix could get drunk at a Christmas party, then run your grandma over with a reindeer on Christmas eve. And then some weird fanboy would show up and tell you it's your fault for having a grandma.

Some of them are definitely "they-can-do-no-wrong" fanboy/girls but some are obviously just taking the piss on this whole situation.

[Leviathan1usa]

Personally, I didn't have any 2002 errors since the post claiming that server side causes for this error were fixed, and I spent hours in queue every day since I only can play after work. I have fiber optic Internet connection (G-PON), pretty good router from UniFi and my PC is connected to the router by wire. I suggest to quit blaming Square Enix and take responsibility for the quality of your network equipment and Internet provider. Also, try rebooting all network equipment you have access to. I personally had issues with connection (before Endwalker) that were fixed by ONT box reboot.

You need to remember that not all routing tables are done the same, so before you pipe up about the quality of my network, please make sure to know how the routing works as this was the issue when they fixed it about a year ago. I have done the rebooting, and unfortunately this is not the issue. When this happened before certain areas were able to access just fine as my raid group has people all around the states. When all the tracerts were done it pointed directly to NTT as stated. Square controls who they work with for their servers go through and it is at that step of the routing it has issues. Through my provider which I can see both through the provider side as I work for them as well as the tracert the connection works fine throughout the tracert until it is outside of the providers network and starts going through Square's provider side on the hops. Once it is outside of a provider's network the responsibility lies on the routing table of the company providing the service.