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Thread: Launcher issue

  1. #1
    Player
    shadowcat129's Avatar
    Join Date
    Dec 2021
    Posts
    15
    Character
    Elizabeth Alexandra
    World
    Malboro
    Main Class
    Machinist Lv 80

    Launcher issue

    I keep getting kicked out of Final Fantasy XIV because of the #2002 error. The problem though is that once I get kicked out, I have to reboot my computer to get the launcher to work again. Otherwise, it gives me a scripting error that says Global is undefined. I've done all the internet explorer fixes that everybody says is supposed to fix it.

    -=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

    MyDocument C:\Users\Owner\Documents
    FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
    ProxyEnable 0
    ProxyServer unspecified
    ProxyOverride unspecified


    -=-=-=-=-=-=- System Information -=-=-=-=-=-=-

    SYSTEM_OS Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr_escrow.190220-1800)
    SYSTEM_CPU Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz (4 CPUs), ~2.7GHz
    SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 4 SYSTEM_CORE_PHYSICS 4
    SYSTEM_BIOS BIOS Date: 09/23/09 11:58:43 Ver: 08.00.10
    SYSTEM_LANGUAGE English (Regional Setting: English)
    SYSTEM_MEMORY 16317.121MB
    SYSTEM_VIRTUAL_MEMORY 8388607.875MB
    SYSTEM_PAGE_FILE 32632.383MB
    SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 226.627GB SYSTEM_FREEDISC_SPACE 35.062GB
    SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 3725.896GB SYSTEM_FREEDISC_SPACE 3107.856GB
    SYSTEM_DIRECTX_VERSION DirectX 11
    SYSTEM_GRAPHICS NVIDIA GeForce GTX 750 Ti
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
    SYSTEM_GRAPHICS_CHIP NVIDIA GeForce GTX 750 Ti
    SYSTEM_GRAPHICS_MAKER NVIDIA
    SYSTEM_GRAPHICS_VRAM 1984.063 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 7902.561 MB
    SYSTEM_GRAPHICS_DAC Integrated RAMDAC
    SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
    SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
    SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0014.7212
    SYSTEM_GRAPHICS_DRIVER_DATE 9/15/2021 6:41:26 PM
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_GRAPHICS NVIDIA GeForce GTX 750 Ti
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
    SYSTEM_GRAPHICS_CHIP NVIDIA GeForce GTX 750 Ti
    SYSTEM_GRAPHICS_MAKER NVIDIA
    SYSTEM_GRAPHICS_VRAM 1984.063 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 7902.561 MB
    SYSTEM_GRAPHICS_DAC Integrated RAMDAC
    SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
    SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
    SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0014.7212
    SYSTEM_GRAPHICS_DRIVER_DATE 9/15/2021 6:41:26 PM
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_SOUND 43H4030 (NVIDIA High Definition Audio)
    SYSTEM_SOUND_DEVICE_ID {E845719C-B287-4402-BB0A-CDED6CE16C5C}
    SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
    SYSTEM_SOUND_DRIVER_VERSION 1.03.0038.0060
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 8/5/2021 12:53:22 PM
    SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
    SYSTEM_SOUND_DEVICE_ID {8D9F1495-5DAE-46B2-BDE7-C04E9310D532}
    SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.6482
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 10/18/2011 10:53:14 AM
    SYSTEM_SOUND Speakers (Realtek High Definition Audio)
    SYSTEM_SOUND_DEVICE_ID {F0AA99EF-95EE-432A-8EE2-938DB159B26A}
    SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.6482
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 10/18/2011 10:53:14 AM
    SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {6BCF24D0-318D-11EC-8002444553540000}
    SYSTEM_INPUT_NAME USB Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {6BCF24D0-318D-11EC-8003444553540000}
    SYSTEM_INPUT_NAME USB Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {E8565F60-47DA-11EC-8001444553540000}
    SYSTEM_INPUT_NAME USB OPTICAL MOUSE
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 669 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {E858D060-47DA-11EC-8002444553540000}
    SYSTEM_INPUT_NAME USB OPTICAL MOUSE
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {E858D060-47DA-11EC-8003444553540000}
    SYSTEM_INPUT_NAME USB OPTICAL MOUSE
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {E858D060-47DA-11EC-8004444553540000}
    SYSTEM_INPUT_NAME USB OPTICAL MOUSE
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


    -=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

    FFXIVLauncher
    Teams
    NVIDIA GeForce Overlay


    -=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

    7-Zip 19.00
    Google Chrome
    Steam
    UE4 Prerequisites (x64)
    Java(TM) 7
    Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.24.28127
    FINAL FANTASY XIV ONLINE
    Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.24.28127
    Teams Machine-Wide Installer
    Java Auto Updater
    Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.22.27821
    Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.22.27821
    Intel(R) Management Engine Components
    Office 16 Click-to-Run Extensibility Component
    Office 16 Click-to-Run Localization Component
    Update for Microsoft .NET Framework 4.8 (KB4503575)
    Adobe Reader X (10.1.1)
    LOOT version 0.16.1
    Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.24.28127
    Microsoft Visual C++ 2019 X86 Additional Runtime - 14.24.28127
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
    Intel(R) Processor Graphics
    Realtek High Definition Audio Driver
    NMM
    7-Zip 19.00 (x64)
    Microsoft Security Essentials
    Microsoft Office 365 ProPlus - en-us
    Intel(R) Network Connections Drivers
    FINAL FANTASY XIV Online
    Microsoft .NET Framework 4.8
    Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.24.28127
    Microsoft Visual C++ 2019 X64 Additional Runtime - 14.24.28127
    Office 16 Click-to-Run Licensing Component
    Office 16 Click-to-Run Extensibility Component 64-bit Registration
    Microsoft .NET Framework 4.8
    NVIDIA Ansel
    NVIDIA Control Panel 472.12
    NVIDIA Graphics Driver 472.12
    NVIDIA GeForce Experience 3.23.0.74
    NVIDIA PhysX System Software 9.19.0218
    NVIDIA Update 38.0.8.0
    NVIDIA SHIELD Streaming
    GPX Common OSS (POCO, OpenSSL) and libprotobuf binaries
    NVIDIA HD Audio Driver 1.3.38.60
    NVIDIA Install Application
    NVIDIA ABHub
    NVIDIA Backend
    NVIDIA Container
    NVIDIA TelemetryApi helper for NvContainer
    NVIDIA LocalSystem Container
    NVIDIA Message Bus for NvContainer
    NVAPI Monitor plugin for NvContainer
    NVIDIA NetworkService Container
    NVIDIA Session Container
    NVIDIA User Container
    NVIDIA Display MessageBus
    NVIDIA Display Container
    NVIDIA Display Container LS
    NVIDIA Display Watchdog Plugin
    NVIDIA Display Session Container
    NvModuleTracker
    NVIDIA NodeJS
    NVIDIA Watchdog Plugin for NvContainer
    NVIDIA Telemetry Client
    NVIDIA Virtual Host Controller
    Nvidia Share
    NVIDIA ShadowPlay 3.23.0.74
    NVIDIA SHIELD Wireless Controller Driver
    NVIDIA Update Core
    NVIDIA Virtual Audio 4.13.0.0
    Microsoft Security Client
    UE4 Prerequisites (x64)


    -=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

    C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IMSS\PrivacyIconClient.exe 00000550
    C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00000500
    C:\Program Files (x86)\Steam\GameOverlayUI.exe 000008D4
    C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 00000B84
    C:\Program Files (x86)\Steam\steam.exe 000009E0
    C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivlauncher.exe 00000724
    C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo64.exe 00001540
    C:\Program Files\Microsoft Security Client\msseces.exe 00000B44
    C:\Program Files\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe 0000147C
    C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00000E48
    C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe 00000B50
    C:\Users\Owner\AppData\Local\Microsoft\Teams\current\Teams.exe 000014D4
    C:\WINDOWS\Explorer.EXE 00000788
    C:\WINDOWS\system32\Dwm.exe 000006D8
    C:\WINDOWS\system32\SearchProtocolHost.exe 00000D58
    C:\WINDOWS\system32\conhost.exe 00001240
    C:\WINDOWS\system32\taskeng.exe 00000704
    C:\WINDOWS\system32\taskhost.exe 00000648
    (0)

  2. #2
    Player
    ibiteyourankle's Avatar
    Join Date
    Dec 2021
    Posts
    63
    Character
    Kinesin Sek
    World
    Hyperion
    Main Class
    Botanist Lv 90
    -=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

    FFXIVLauncher
    UM...are you using a 3rd party launcher? If so...
    (0)
    Last edited by ibiteyourankle; 12-12-2021 at 10:22 AM.

  3. #3
    Player
    shadowcat129's Avatar
    Join Date
    Dec 2021
    Posts
    15
    Character
    Elizabeth Alexandra
    World
    Malboro
    Main Class
    Machinist Lv 80
    I'm launching the game off Steam but as far as I know, it's still the Final Fantasy XIV launcher.
    (0)

  4. #4
    Player
    ibiteyourankle's Avatar
    Join Date
    Dec 2021
    Posts
    63
    Character
    Kinesin Sek
    World
    Hyperion
    Main Class
    Botanist Lv 90
    That's not a Steam Launcher. That's a launcher for mods..which as you know is not supported by SE. That's all I will say on the matter without breaking any TOS or getting anyone in trouble. Good luck!
    (0)
    Last edited by ibiteyourankle; 12-12-2021 at 10:37 AM.

  5. #5
    Player
    shadowcat129's Avatar
    Join Date
    Dec 2021
    Posts
    15
    Character
    Elizabeth Alexandra
    World
    Malboro
    Main Class
    Machinist Lv 80
    How could it be a launcher for mods when this is the launcher that was downloaded from Steam? I may be stupid but wouldn't I know if I downloaded a separate launcher for mods?
    (0)

  6. #6
    Player
    ibiteyourankle's Avatar
    Join Date
    Dec 2021
    Posts
    63
    Character
    Kinesin Sek
    World
    Hyperion
    Main Class
    Botanist Lv 90
    Yeah...steam uses a custom based chromium platform and has it's own launching API due to it's service and community connectivity. It doesn't have individual launchers for game titles. But, since you are sure...that you are just using Steam, it might be better to contact them for the launcher issue.
    (0)
    Last edited by ibiteyourankle; 12-12-2021 at 10:57 AM.

  7. #7
    Player
    ibiteyourankle's Avatar
    Join Date
    Dec 2021
    Posts
    63
    Character
    Kinesin Sek
    World
    Hyperion
    Main Class
    Botanist Lv 90
    Bleh, you know what? Since I'm stuck in the queue...I'll help.

    The non-Steam launcher's platform is Internet Explorer based. Open the IE browser and go to "Internet Options" to adjust the following settings:
    • Delete ALL browser history.
    • Under the "Security" tab, move the slider to the lowest possible settings or no higher than "Medium"
    • Under the "Advanced" tab, make sure that "Allow software to run or install even if signature is invalid" is CHECKED.
    • Make sure that all SSL and TLS (EXCEPT SSL 3.0) are CHECKED. [SSL 3.0 should be UNCHECKED]

    Make sure to apply after completed. This WILL NOT work if you try to adjust it through MS Edge that was released after Jan 15th, 2020 since that platform is basically Chrome.
    (0)
    Last edited by ibiteyourankle; 12-12-2021 at 11:43 AM.

  8. #8
    Player
    Kumokiri's Avatar
    Join Date
    Apr 2019
    Posts
    16
    Character
    Skymoon Miqo'te
    World
    Ultros
    Main Class
    Sage Lv 85
    i wished they would do something about these ques
    (0)

  9. #9
    Player
    shadowcat129's Avatar
    Join Date
    Dec 2021
    Posts
    15
    Character
    Elizabeth Alexandra
    World
    Malboro
    Main Class
    Machinist Lv 80
    I've possibly fixed it. I reinstalled Internet Explorer 11.
    (0)
    Last edited by shadowcat129; 12-12-2021 at 01:46 PM.