Endwalker Collector's Edition Code Registration Issues

[Lurcainne]

This is probably a longshot but, is there any chance you're using a VPN? My friend and I both got that error (at least I think it was that one) when attempting to register to the Endwalker code. It worked when we both tried with the VPN turned off (we both use different VPNs). Never had this issue before with registration.

Zen has said that no VPN were used on the thread opening unfortunately

[Red-Mage41]

I'm having the same issue. Anyone know where you can get news on it? I've logged a ticket.

I've been playing endwalker since early access but only noticed yesterday that I had that stop symbol next to me exp bar. Then logged into mogstation to find that where the tick used to show I had the collectors edition now it prompts me to purchase it. Even have the screenshot of my purchase through the PS store. Fingers crossed they respond to the ticket quick because now I can't progress in the MSQ

[Akari_Okazaki]

Hey I hope it helps you, I had this same issue for a couple days but it finally worked after i tried it on my phone instead and was able to redeem it that way.

[Lurcainne]

Hey I hope it helps you, I had this same issue for a couple days but it finally worked after i tried it on my phone instead and was able to redeem it that way.

It may work for some, in my case, nope.