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  1. #1
    Player
    kiwenzel's Avatar
    Join Date
    Dec 2021
    Posts
    6
    Character
    Pierre Abelard
    World
    Ultros
    Main Class
    Samurai Lv 84
    I preordered it with my SE account logged in. I get the same results if I go to https://store.na.square-enix-games.com/ , log into my account, go to my orders, then select "see unlocked key". So, seems it's happening either way since you purchased as a guest.
    (0)

  2. #2
    Player
    Squintina's Avatar
    Join Date
    Oct 2014
    Posts
    1,054
    Character
    Squintina Nightgard
    World
    Faerie
    Main Class
    Scholar Lv 100
    Quote Originally Posted by kiwenzel View Post
    I preordered it with my SE account logged in. I get the same results if I go to https://store.na.square-enix-games.com/ , log into my account, go to my orders, then select "see unlocked key". So, seems it's happening either way since you purchased as a guest.
    It's not an exact fit but I have a FC mate with a similar situation. She thought she bought the expansion while on the SE store account, but she must have accidentally bought as guest as she couldn't find the game on her order list. She got no e-mail about the code being available (neither did I, actually, though mine was there when I went into the Orders page)

    I told her to locate the Pre-order confirmation email. At the bottom there is a link in a red box that says "Click here to get access to your products".

    The title of the e-mail should be something like "Square Enix Pre-order confirmation".

    Worked for her, so it's worth a shot?
    (0)
    Squintina's Comprehensive Controller Guide:
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  3. 12-12-2021 02:57 AM

  4. #4
    Player
    kiwenzel's Avatar
    Join Date
    Dec 2021
    Posts
    6
    Character
    Pierre Abelard
    World
    Ultros
    Main Class
    Samurai Lv 84
    Quote Originally Posted by Squintina View Post
    It's not an exact fit but I have a FC mate with a similar situation. She thought she bought the expansion while on the SE store account, but she must have accidentally bought as guest as she couldn't find the game on her order list. She got no e-mail about the code being available (neither did I, actually, though mine was there when I went into the Orders page)

    I told her to locate the Pre-order confirmation email. At the bottom there is a link in a red box that says "Click here to get access to your products".

    The title of the e-mail should be something like "Square Enix Pre-order confirmation".

    Worked for her, so it's worth a shot?
    I appreciate the response. Going the route you explained gets me to the same order page where only the early access code is revealed, still no registration code. Seems there are many ways to get to this same page, but the results are still the same, no registration code.
    (0)