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  1. 12-11-2021 10:59 PM #1
    Leaffall
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    Join Date
    Dec 2021
    Posts
    1
    Character
    Sancha Leaffall
    World
    Ragnarok
    Main Class
    Sage Lv 90

    Problems with the rollback.

    I received a rollback for get my stolen gils back. After this I lost my sage and reaper's soul and I can't use them. Do you know a way to get them back or do I have to wait for them to answer me from support?
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  2. 12-11-2021 11:09 PM #2
    ScarecrowJames
    Player
    ScarecrowJames's Avatar
    Join Date
    Mar 2012
    Location
    Pumpkin Village Hidden in the Crows
    Posts
    139
    Character
    Raccoon Bandit
    World
    Cactuar
    Main Class
    Astrologian Lv 80
    Quote Originally Posted by Leaffall View Post
    I received a rollback for get my stolen gils back. After this I lost my sage and reaper's soul and I can't use them. Do you know a way to get them back or do I have to wait for them to answer me from support?
    Contact a Game Master/etc, make a ticket.
    Only Thing I could say is unlock them again if you do not have them unlocked after a rollback. If you do have them unlocked but unable to equip their weapon cause a soulstone is missing. Make a ticket. I've never heard of this and it sounds crazy. Usually equipping a the Weapon for any job that does not have a class (HW+ Jobs) will automatically equip their soulstone.
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