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  1. #1
    Player
    Larxene's Avatar
    Join Date
    Dec 2013
    Location
    Bikanel
    Posts
    14
    Character
    Taro Chai
    World
    Cactuar
    Main Class
    Monk Lv 82
    If you go to the System Configuration > Sound > Equalizer and set the Equalizer to Standard, that usually brings it back but for many including myself the sound is not the same anymore. There's a huge sound bug happening that seems to occur in crowded areas or during fights that even after doing the fix I suggested will lack battle effect noises and voice acting in cutscenes... Soken tweeted that he was aware of the issue however, so hopefully they are actively working on a fix.
    (0)

  2. #2
    Player
    Sorjal's Avatar
    Join Date
    Aug 2021
    Posts
    29
    Character
    Velrys Ashbird
    World
    Exodus
    Main Class
    Paladin Lv 100
    I've tried:
    • choosing different in-game eq options
    • toggling mute on the various volume sliders in-game
    • toggling mute in windows sound mixer
    • plugging in a usb HyperX Cloud II headset (has its own sound device)
    • switching from add-in card (soundblaster) to motherboard sound (realtek) and changing default device
    • changing to monitor speakers (nvidia audio), setting that as default
    • disabling nvidia's virtual audio device (from another post somewhere)
    • disabling and re-enabling the sound devices in device manager
    • routing the sound through nvidia broadcast (out of ideas at this point)
    Sounds continued to play from other programs (Discord, web browser) with the various changes. It was solely FFXIV that lost sound. As I couldn't think of anything else, I closed the game and restarted. Sound started working again for it in the title screen and continued to work after sitting through the queue again.

    I really am starting to think this is all related to the Immerse audio stuff, as all of my sound issues only started after 6.0. The last time I had a sound issue, I lost everything besides the BGM. Wondering if it was some issue with realtek (motherboard sound), I installed a soundblaster ae-5x which was what I was using when I lost sound completely. It doesn't seem to matter what hardware is being used.

    Also thinking about the Immerse stuff, since it's a sub, how and when does it check if your account is active for it? Is it doing it while you are playing? I haven't a clue as I have no interest in it (I don't normally use a headset so its of no benefit). I did find in one of the faq's that unlike the other immerse software, the ffxiv one is rendered inside the game itself so who knows what the game is doing to check if the Immerse option is checked off and if you have a paid sub, etc.
    (0)