Primal- Ultros, in the queue for an hour and a half and received a 2002 error. Logged right back in and lost my spot in the queue! Come on guys, I am paying for a service here. While I understand there are long waits this simply cannot happen. This has been out for 7 days and there is no improvement on any of it. You gave a week's compensation but at this point, nothing has been resolved even since the early release which I didn't even get to play because of all this. It's one thing to ask someone to be understanding, it's simply another to think that it's a good idea to keep charging someone based on the current state of everything. When are we going to see a stable queue even if it's a long queue where we don't have to babysit it all the way through. When are you going to implement a patch where we don't keep getting exited from the software after a 2002 error and having to log back in completely with the software instead of kicking us out to the main screen and then having us try from there? Your best bet is to follow in the footsteps of WoW here which I have not played in several years but have the login within the game itself and not in the startup screen. You are causing frustration that is not needed that the spotlight shines brighter on with what is currently going on with the servers that you can fix. The 2002 and not being kicked out of the software both need to be priority fixes for someone who has already been in the queue. The 2002 error should only occur to someone trying to enter the queue when it is full! Do we have any ETA of something to be implemented on these things?