Endwalker Title Screen 0 FPS

[saffiya]

Hello!

I have been playing Endwalker since Early Access release with no problems, but suddenly today the game had become literally unplayable.
The title screen slowed down to 0 FPS, which doesn't allow me to actually enter the queue for the game before the automatic cutscene plays.
I have tried the fixes listed https://forum.square-enix.com/ffxiv/...=1#post5377328 here as well as reinstalled the game to no avail.

Any suggestions for fixes?

My system information is as follows:


-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\saffiya\Documents
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU 11th Gen Intel(R) Core(TM) i7-1165G7 @ 2.80GHz (8 CPUs), ~2.8GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS GGCN20WW
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 7991.305MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 14135.305MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 930.266GB SYSTEM_FREEDISC_SPACE 552.832GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS Intel(R) Iris(R) Xe Graphics
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP Intel(R) Iris(R) Xe Graphics Family
SYSTEM_GRAPHICS_MAKER Intel Corporation
SYSTEM_GRAPHICS_VRAM 128.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 3995.652 MB
SYSTEM_GRAPHICS_DAC Internal
SYSTEM_GRAPHICS_DISPLAY_MODE 1680 x 1050 (32 bit) (59Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_10f5e45642e82ae1\igdumdim64.dll,C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_10f5e45642e82ae1\igd10iumd64.dll,C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_10f5e45642e82ae1\igd10iumd64.dll,C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_10f5e45642e82ae1\igd12umd64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0100.9864
SYSTEM_GRAPHICS_DRIVER_DATE 9/5/2021 18:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speaker (Jabra Evolve2 40)
SYSTEM_SOUND_DEVICE_ID {31F99539-79B6-451A-A943-6E3A10336E2A}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.1202
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 8/25/2021 18:00:00
SYSTEM_SOUND Speakers (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {782DD2AB-6E2E-4FEC-BA67-B14EB1832612}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.9045.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 10/12/2020 18:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A863FD40-2F7F-11EC-8004444553540000}
SYSTEM_INPUT_NAME vJoy Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 8 SYSTEM_GAMEPAD_BUTTON 32 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3D842400-4EB5-11EC-8001444553540000}
SYSTEM_INPUT_NAME Dell Wired Multimedia Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3D91B890-4EB5-11EC-8002444553540000}
SYSTEM_INPUT_NAME Dell Wired Multimedia Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 24 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1B018890-4AC9-11EC-8001444553540000}
SYSTEM_INPUT_NAME Jabra Evolve2 40
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1B0B4C90-4AC9-11EC-8002444553540000}
SYSTEM_INPUT_NAME Jabra Evolve2 40
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1B323580-4AC9-11EC-8003444553540000}
SYSTEM_INPUT_NAME Jabra Evolve2 40
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1DD011E0-4AC9-11EC-8004444553540000}
SYSTEM_INPUT_NAME Jabra Evolve2 40
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CEE4B180-550E-11EC-8003444553540000}
SYSTEM_INPUT_NAME vJoy Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 8 SYSTEM_GAMEPAD_BUTTON 32 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {037E1870-FC2F-11EB-8004444553540000}
SYSTEM_INPUT_NAME HIDI2C Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {037E6690-FC2F-11EB-8006444553540000}
SYSTEM_INPUT_NAME HIDI2C Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

boot
Technical Support - Post New Thread — Mozilla Firefox
Settings
Settings
Microsoft Text Input Application


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Etterna
Microsoft Edge
Microsoft Edge Update
Microsoft Edge WebView2 Runtime
Parsec
Robotics;Notes DaSH Steam Patch
Robotics;Notes Elite Steam Patch
Steam
Steins;Gate 0 Steam Patch
Lenovo Vantage Service
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.28.29334
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
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FINAL FANTASY XIV ONLINE
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Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
WebAdvisor by McAfee
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osu!
Intel(R) Chipset Device Software
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.28.29334
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.28.29334
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
ScreenToGif
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
7-Zip 19.00 (x64)
CyberGhost 8
Full Metal Daemon Muramasa
Git
Mozilla Firefox (x64 en-US)
Mozilla Maintenance Service
Microsoft 365 - en-us
Ultra Fight Da Kyanta 2
Spirit Hunter: NG
Hades
12 Hours to Die
MELTY BLOOD: TYPE LUMINA
DELTARUNE (Chapter 1 & 2 DEMO)
Analogue: A Hate Story
Hate Plus
Skullgirls 2nd Encore
GUILTY GEAR XX ACCENT CORE PLUS R
Who Is Mike
XorceD - Sashiro's Laedrum
The Letter
The Silver Case
GUILTY GEAR Xrd -REVELATOR-
Umineko: Golden Fantasia
Trick and Treat - Visual Novel
SeaBed
BlazBlue Centralfiction
Dies irae ~Amantes amentes~
Tokyo Dark
The 25th Ward: The Silver Case
Cube Racer
Outer Wilds
2236 A.D.
Heaven Will Be Mine
Among Us
Spirit Hunter: Death Mark
TAP-Windows 9.21.2
VLC media player
Python 3.9.7 Standard Library (64-bit)
Nefarius BthPS3 Bluetooth Drivers
Microsoft Update Health Tools
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.28.29334
Intel(R) Chipset Device Software
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Python 3.9.7 Utility Scripts (64-bit)
nomacs - Image Lounge
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
CyberGhost TUN
Python 3.9.7 Test Suite (64-bit)
Python 3.9.7 Tcl/Tk Support (64-bit)
Python 3.9.7 Add to Path (64-bit)
Python 3.9.7 Executables (64-bit)
Python 3.9.7 Core Interpreter (64-bit)
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.28.29334
vJoy Device Driver 2.1.9.1
Office 16 Click-to-Run Licensing Component
Office 16 Click-to-Run Extensibility Component
Office 16 Click-to-Run Localization Component
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Python 3.9.7 Development Libraries (64-bit)
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Python 3.9.7 Documentation (64-bit)
Windows PC Health Check
Lenovo Voice Service
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Python 3.9.7 pip Bootstrap (64-bit)


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Lenovo\VantageService\3.9.23.0\Lenovo.Vantage.AddinHost.Amd64.exe 00002B28
C:\Program Files (x86)\Lenovo\VantageService\3.9.23.0\Lenovo.Vantage.AddinHost.exe 00002BC4
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 000002C0
C:\Program Files\McAfee\WebAdvisor\UIHost.exe 00001AD8
C:\Program Files\Mozilla Firefox\firefox.exe 00001D00
C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2021.21090.10008.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe 00002798
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.21111.120.0_x64__8wekyb3d8bbwe\YourPhone.exe 00002098
C:\Program Files\WindowsApps\Microsoft.ZuneVideo_10.21111.10511.0_x64__8wekyb3d8bbwe\Video.UI.exe 00002DE4
C:\Windows\Explorer.EXE 000017DC
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00000FA0
C:\Windows\Lenovo\iMController\PluginHost86\Lenovo.Modern.ImController.PluginHost.Device.exe 000028A4
C:\Windows\Lenovo\iMController\PluginHost\Lenovo.Modern.ImController.PluginHost.CompanionApp.exe 00001ED0
C:\Windows\System32\DriverStore\FileRepository\cui_dch.inf_amd64_baf36d4852e8e257\igfxEMN.exe 00000578
C:\Windows\System32\RuntimeBroker.exe 0000284C
C:\Windows\System32\SystemSettingsBroker.exe 0000251C
C:\Windows\System32\drivers\Lenovo\udc\Service\UDCUserAgent.exe 00000B78
C:\Windows\System32\oobe\UserOOBEBroker.exe 000011C8
C:\Windows\System32\smartscreen.exe 000007AC
C:\Windows\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 00001490
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00001CF4
C:\Windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\InputApp\TextInputHost.exe 000010E8
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 0000244C
C:\Windows\system32\ApplicationFrameHost.exe 00000330
C:\Windows\system32\DllHost.exe 0000229C
C:\Windows\system32\SettingSyncHost.exe 00002ACC
C:\Windows\system32\sihost.exe 00001F24
C:\Windows\system32\svchost.exe 00002414
C:\Windows\system32\taskhostw.exe 00000CB0

[Banggugyangu]

Sounds like your GPU driver didn't load properly. Have you tried rebooting? If that doesn't solve it, check for updated drivers.

[saffiya]

I tried this, no dice.