SPORADIC 90002 ERRORS

[JadeReaver]

When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Been receiving sporadic 90002 errors while playing FF14. Happens more frequently in instanced areas; especially Palace of the Dead. Can happen at any time besides instanced areas but I notice it is more frequent in instanced areas. I use Discord and there was an instance where people I speak to in the Discord get disconnected randomly but their partner right next to them on a different PC and same internet connection will not get disconnected. My net connection is very strong and I do not see any interruptions with my service when disconnected from FF14.

Date & Time: FROM 22NOV21 TO 29NOV21 / throughout the day
Frequency: RANDOM EVERDAY; ABOUT 5-6 TIMES A DAY
World name: ADAMANTOISE
Character name: JADE REAVER
Retainer name:
NPC name:
Monster name:
Class/Level: MACHINIST / 80
Party or solo: DOES NOT MATTER
In-game time: THROUGHOUT THE DAY
Area and coordinates:
Housing:
Steps:
1.
2.
3.
*Add more steps if necessary

Connection Specs
- Type of internet connection/provider: WIRELESS / VODAFONE
- Modem maker/model number: VODAFONE STATION FWA / MF289F

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.



-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\QWERTS\Documents
ProxyEnable 0
ProxyServer unspecified
ProxyOverride *.local


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU Intel(R) Xeon(R) CPU E3-1231 v3 @ 3.40GHz (8 CPUs), ~3.4GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS V10.4
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16335.699MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 17359.699MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 464.686GB SYSTEM_FREEDISC_SPACE 185.706GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1862.371GB SYSTEM_FREEDISC_SPACE 1709.621GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 970
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce GTX 970
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 4043.625 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8167.850 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5292bbfbf575e2d2\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5292bbfbf575e2d2\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5292bbfbf575e2d2\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5292bbfbf575e2d2\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0014.9613
SYSTEM_GRAPHICS_DRIVER_DATE 10/6/2021 01:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {5BE12D81-1312-44CA-B19E-F45335739B0F}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.1.7399
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 12/3/2014 01:00:00
SYSTEM_SOUND XZ320Q X (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {360483D5-64C5-48F0-8587-9BC9F557DEBA}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.3.38.92
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 8/11/2021 01:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {FC5CB3E0-9F1A-11E8-8001444553540000}
SYSTEM_INPUT_NAME Razer Naga Trinity
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {FC5D0200-9F1A-11E8-8002444553540000}
SYSTEM_INPUT_NAME Razer Naga Trinity
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {FC5D2910-9F1A-11E8-8003444553540000}
SYSTEM_INPUT_NAME Razer Naga Trinity
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {FC5D2910-9F1A-11E8-8004444553540000}
SYSTEM_INPUT_NAME Razer Naga Trinity
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {861B3060-E262-11E6-8001444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Ultimate
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {862C2050-E262-11E6-8002444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Ultimate
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {862CBC90-E262-11E6-8003444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Ultimate
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {862D7FE0-E262-11E6-8004444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Ultimate
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {EC8AB6B0-7C90-11EA-8001444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
In-Game Bugs - Post New Thread - Personal - Microsoft​ Edge
Square Enix Account Management System - Personal - Microsoft​ Edge
Advanced Combat Tracker - Log Idle - The Lavender Beds - Log Time: 7:21:52 PM (Est. 7:23:57 PM)
Settings
Settings
NVIDIA GeForce Overlay
Microsoft Text Input Application
Razer Synapse
Hotspot Shield
general - Discord


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Advanced Combat Tracker (remove only)
Battle.net
DZSALauncher version 0.0.4.8
EQ2MAP Updater 1.2.10
Google Chrome
Guild Wars 2
Hotspot Shield 10.22.4
HP Photo Creations
NETGEAR A6100 Genie
CyberLink Media Suite 10
Malwarebytes Anti-Malware version 1.70.0.1100
Microsoft Edge
Microsoft Edge Update
Microsoft Edge WebView2 Runtime
Overwatch
Overwolf
Razer Chroma SDK Core Components
Razer Synapse
Smart Card Manager
Smart Card Manager 1.0.1-6
Steam
World of Warcraft
Yahoo Search Set
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Razer Synapse
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
NETGEAR A6100 Genie
HP OneDrive Plugin
Google Toolbar for Internet Explorer
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.28.29914
HP FTP Plugin
HP SharePoint Plugin
CyberLink Media Suite 10
Google Toolbar for Internet Explorer
Intel(R) USB 3.0 eXtensible Host Controller Driver
Samsung Magician
CyberLink Power2Go 8
EverQuest Titanium
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Star Wars: The Old Republic
LED Sync
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.28.29914
Hotspot Shield 10.22.4
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2017 Redistributable (x64) - 14.13.26020
HP EmailSMTP Plugin
MSI Super Charger
Microsoft Visual C++ 2005 Redistributable
EVGA Precision XOC
Skype Click to Call
Realtek Ethernet Controller Driver
Microsoft Office Access database engine 2007 (English)
Office 16 Click-to-Run Extensibility Component
Office 16 Click-to-Run Localization Component
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
HP DeskJet 2600 series Help
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
InstallRoot
Apple Software Update
Google Drive
Google Update Helper
Adobe Refresh Manager
Adobe Acrobat Reader DC
HP Google Drive Plugin
Hotspot Shield 10.22.4
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Sound Blaster Cinema 2
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.28.29914
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
CyberLink LabelPrint 2.5
HP Dropbox Plugin
Launcher Prerequisites (x64)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
CyberLink PowerDirector
Intel(R) Chipset Device Software
Curse
DWA-181
DYMO Connect
Player Location Check
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek High Definition Audio Driver
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
HotspotShield TAP-Windows 9.24.4
Macrium Reflect Free Edition
Microsoft 365 - en-us
Microsoft Office Professional Plus 2016 - en-us
DayZ Experimental
DayZ
FINAL FANTASY IV
FINAL FANTASY XIV Online
TAP-Windows 9.24.2
VLC media player
Intel® Trusted Connect Service Client
Intel(R) Management Engine Components
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft Visual C++ 2017 x64 Minimum Runtime - 14.13.26020
Microsoft DVD App Installation for Microsoft.WindowsDVDPlayer_2019.6.13291.0_neutral_~_8wekyb3d8bbwe (x64)
iTunes
Microsoft Update Health Tools
Update for Windows 10 for x64-based Systems (KB4480730)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Intel(R) Smart Connect Technology
Bonjour
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Epic Games Launcher Prerequisites (x64)
Macrium Reflect Free Edition
Apple Mobile Device Support
Microsoft SQL Server Compact 4.0 x64 ENU
Intel(R) Management Engine Components
Product Improvement Study for HP DeskJet 2600 series
Office 16 Click-to-Run Licensing Component
Office 16 Click-to-Run Extensibility Component 64-bit Registration
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Intel(R) Chipset Device Software
Intel(R) Management Engine Components
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
InstallRoot
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft HEVC Media Extension Installation for Microsoft.HEVCVideoExtension_1.0.2512.0_x64__8wekyb3d8bbwe (x64)
Windows PC Health Check
NVIDIA Graphics Driver 496.13
NVIDIA GeForce Experience 3.23.0.74
NVIDIA Optimus Update 38.0.8.0
NVIDIA PhysX System Software 9.21.0713
NVIDIA Update 38.0.8.0
NVIDIA FrameView SDK 1.1.4923.29968894
NVIDIA SHIELD Streaming
GPX Common OSS (POCO, OpenSSL) and libprotobuf binaries
NVIDIA HD Audio Driver 1.3.38.92
NVIDIA Install Application
NVIDIA ABHub
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVAPI Monitor plugin for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NvModuleTracker
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.23.0.74
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 4.13.0.0
Microsoft .NET Framework 4.6.1
Microsoft Visual C++ 2017 x64 Additional Runtime - 14.13.26020
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Intel(R) ME UninstallLegacy
Update for Windows 10 for x64-based Systems (KB4023057)
HP DeskJet 2600 series Basic Device Software


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Creative\Sound Blaster Cinema 2\Sound Blaster Cinema 2\SBCinema2.exe 00002E98
C:\Program Files (x86)\CyberLink\Power2Go8\CLMLSvc_P2G8.exe 00004504
C:\Program Files (x86)\Hotspot Shield\10.22.4\bin\hsscp.exe 00002F68
C:\Program Files (x86)\MSI\Super Charger\Super Charger.exe 000045DC
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe 000013E0
C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe 0000440C
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 000009DC
C:\Program Files (x86)\Razer\Razer Services\Razer Central\CefSharp.BrowserSubprocess.exe 000003AC
C:\Program Files (x86)\Razer\Razer Services\Razer Central\Razer Central.exe 000025D0
C:\Program Files (x86)\Razer\Synapse3\Service\..\UserProcess\Razer Synapse Service Process.exe 00005990
C:\Program Files (x86)\Razer\Synapse3\WPFUI\Framework\Razer Synapse 3 Host\Razer Synapse 3.exe 000018B0
C:\Program Files (x86)\Razer\Synapse\RzSynapse.exe 00004618
C:\Program Files (x86)\Steam\GameOverlayUI.exe 000036A0
C:\Program Files (x86)\Steam\Steam.exe 00004628
C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 00004DD8
C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivlauncher.exe 000021BC
C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo64.exe 00007288
C:\Program Files\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe 00004308
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 0000310C
C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe 000054FC
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.21102.134.0_x64__8wekyb3d8bbwe\YourPhone.exe 0000342C
C:\Users\QWERTS\AppData\Local\Discord\app-1.0.9003\Discord.exe 00003A10
C:\WINDOWS\Explorer.EXE 000055C4
C:\WINDOWS\System32\svchost.exe 00004F60
C:\WINDOWS\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 00004A8C
C:\WINDOWS\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 0000530C
C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\InputApp\TextInputHost.exe 0000279C
C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 000048DC
C:\WINDOWS\system32\ApplicationFrameHost.exe 000008E8
C:\WINDOWS\system32\DllHost.exe 00005A2C
C:\WINDOWS\system32\SettingSyncHost.exe 00003924
C:\WINDOWS\system32\conhost.exe 00005DB0
C:\WINDOWS\system32\sihost.exe 00004FD8
C:\WINDOWS\system32\svchost.exe 0000508C
C:\WINDOWS\system32\taskhostw.exe 00002128
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 000001E4
C:\Windows\System32\RuntimeBroker.exe 0000348C
C:\Windows\System32\SecurityHealthSystray.exe 00004EC0
C:\Windows\System32\oobe\UserOOBEBroker.exe 00004648
C:\Windows\System32\rundll32.exe 0000245C
c:\program files\macrium\common\reflectmonitor.exe 00005D8C
c:\program files\macrium\common\reflectui.exe 000051B4



Laptop Model Name:
Laptop Model Number:

Gamepad Manufacturer:
Gamepad Model Name:
Gamepad Part Number:

Browser Information
- Name and version of the browser currently in-use: EDGE
- Internet Explorer Version:

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■ PS4 Specs

Model Number of the PlayStation®4 You Are Using
- Model Number:

Model Number of the PlayStation®Vita You Are Using
- Model Number:

Information About the Peripherals You Are Using
-Type:
-Maker:
-Model Number: