New Main Gear 3080 gaming laptop getting 15 FPS in game

[Killeremu12]

Hi, I just purchased a new gaming laptop - Ryzen 5900 cpu and 3080 gpu. In game I am getting around 15 fps, inside the Inn room.

I've made sure my drivers are up to date but this seems too strange and probably something specific. Can someone help me out here?

Post system info from launcher below





-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU AMD Ryzen 9 5900HX with Radeon Graphics (16 CPUs), ~3.3GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 16 SYSTEM_CORE_PHYSICS 8
SYSTEM_BIOS N.1.21Mai00
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 64926.039MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 74654.039MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 953.257GB SYSTEM_FREEDISC_SPACE 708.978GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS AMD Radeon(TM) Graphics
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x1638)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 496.559 MB
SYSTEM_GRAPHICS_SHARED_VRAM 32463.020 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 2560 x 1440 (32 bit) (165Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\u0364556.inf_amd64_1a4e5c6fe2cb4f05\B364393\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0364556.inf_amd64_1a4e5c6fe2cb4f05\B364393\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0364556.inf_amd64_1a4e5c6fe2cb4f05\B364393\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0364556.inf_amd64_1a4e5c6fe2cb4f05\B364393\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 27.20.14048.0003
SYSTEM_GRAPHICS_DRIVER_DATE 2/16/2021 17:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce RTX 3080 Laptop GPU
SYSTEM_GRAPHICS_DEVICE Unknown
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 3080 Laptop GPU
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 48664 MB
SYSTEM_GRAPHICS_SHARED_VRAM SYSTEM_UNKNOWN
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE Unknown
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nvtfi.inf_amd64_0b84c100d43b0576\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvtfi.inf_amd64_0b84c100d43b0576\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvtfi.inf_amd64_0b84c100d43b0576\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvtfi.inf_amd64_0b84c100d43b0576\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0014.9709
SYSTEM_GRAPHICS_DRIVER_DATE 11/25/2021 17:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English

SYSTEM_GRAPHICS_PIXEL_SHADER
SYSTEM_GRAPHICS_VERTEX_TEXTURE
SYSTEM_SOUND Speakers (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {8D914E07-51BD-484E-A96A-352377EF1209}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.264
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/8/2020 17:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {112BC600-5906-11EC-8001444553540000}
SYSTEM_INPUT_NAME ITE Device(8291)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C2452660-5920-11EC-800B444553540000}
SYSTEM_INPUT_NAME SteelSeries Rival 650 Wireless
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 4096 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C2457480-5920-11EC-800C444553540000}
SYSTEM_INPUT_NAME SteelSeries Rival 650 Wireless
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C2459B90-5920-11EC-800D444553540000}
SYSTEM_INPUT_NAME SteelSeries Rival 650 Wireless
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {112C1420-5906-11EC-8004444553540000}
SYSTEM_INPUT_NAME ITE Device(8291)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {112C1420-5906-11EC-8006444553540000}
SYSTEM_INPUT_NAME HIDI2C Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C7026050-5920-11EC-800E444553540000}
SYSTEM_INPUT_NAME SteelSeries Rival 650 Wireless
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 265 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {112C3B30-5906-11EC-8008444553540000}
SYSTEM_INPUT_NAME HIDI2C Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {112C3B30-5906-11EC-8009444553540000}
SYSTEM_INPUT_NAME ITE Device(8291)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {112C6240-5906-11EC-800A444553540000}
SYSTEM_INPUT_NAME ITE Device(8291)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
Database 12.09.21.kdbx - KeePass
NVIDIA Control Panel
Microsoft Text Input Application
KeePass
Microsoft Store
Microsoft Store
Technical Support - Post New Thread and 5 more pages - Personal - Microsoft​ Edge


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

KeePass Password Safe 2.49
Microsoft Edge
Microsoft Edge Update
Steam
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.29.30133
FINAL FANTASY XIV ONLINE
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.29.30133
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.29.30133
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.29.30133
Ori and the Will of the Wisps
Cyberpunk 2077
No Man's Sky
DARK SOULS™ III
SteelSeries GG 12.0.0
Microsoft Update Health Tools
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.29.30133
Windows PC Health Check
NVIDIA Graphics Driver 497.09
NVIDIA GeForce Experience 3.24.0.123
NVIDIA Optimus Update 39.2.2.0
NVIDIA PhysX System Software 9.21.0713
NVIDIA Update 39.2.2.0
NVIDIA FrameView SDK 1.2.4999.30397803
NVIDIA SHIELD Streaming
NVIDIA GPX Common OSS binaries (POCO, OpenSSL, libprotobuf)
NVIDIA HD Audio Driver 1.3.38.94
NVIDIA Install Application
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVAPI Monitor plugin for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NvModuleTracker
NVIDIA NodeJS
NVIDIA Platform Controllers and Framework
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.24.0.123
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 4.39.0.0
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.29.30133


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe 00001B20
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00002B3C
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00001668
C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 000015D4
C:\Program Files (x86)\Steam\steam.exe 00002928
C:\Program Files\KeePass Password Safe 2\KeePass.exe 000002D8
C:\Program Files\SteelSeries\GG\SteelSeriesEngine.exe 00000868
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.53.77.0_x64__kzf8qxf38zg5c\SkypeApp.exe 000022BC
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.53.77.0_x64__kzf8qxf38zg5c\SkypeBackgroundHost.exe 00001E5C
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.53.77.0_x64__kzf8qxf38zg5c\SkypeBridge\SkypeBridge.exe 00002284
C:\Program Files\WindowsApps\Microsoft.WindowsStore_11910.1002.5.0_x64__8wekyb3d8bbwe\WinStore.App.exe 00002D48
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_2.34.28001.0_x64__8wekyb3d8bbwe\GameBar.exe 00001948
C:\Program Files\WindowsApps\NVIDIACorp.NVIDIAControlPanel_8.1.961.0_x64__56jybvy8sckqj\nvcplui.exe 00002F3C
C:\Users\chris\AppData\Local\Microsoft\OneDrive\OneDrive.exe 00002144
C:\Windows\Explorer.EXE 000018D4
C:\Windows\System32\RuntimeBroker.exe 00002DF8
C:\Windows\System32\SecurityHealthSystray.exe 000026C0
C:\Windows\System32\smartscreen.exe 00000438
C:\Windows\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 00001F70
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00001D60
C:\Windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\InputApp\TextInputHost.exe 00002A50
C:\Windows\system32\ApplicationFrameHost.exe 00002D30
C:\Windows\system32\DllHost.exe 000015F0
C:\Windows\system32\SettingSyncHost.exe 00001CEC
C:\Windows\system32\sihost.exe 00001424
C:\Windows\system32\svchost.exe 00002FD8
C:\Windows\system32\taskhostw.exe 00001660

[Killeremu12]

[SOLVED] Solved this myself but hoping to keep the post up to help others....


GeForce Experience has a setting that limits FPS if the laptop is running on battery. I plugged in my power cable and fixed the issue.. *facepalm*

[martimus]

[SOLVED] Solved this myself but hoping to keep the post up to help others....


GeForce Experience has a setting that limits FPS if the laptop is running on battery. I plugged in my power cable and fixed the issue.. *facepalm*

It's happened to a lot of us.

Don't feel bad