Greetings fellow Eorzean,

For us to better assist you, please respond with the following information:

Have you tried deleting the Final Fantasy XIV folder within the "My Documents" > "My Games" parent folder?
Wired or wireless connection:
Internet Service Provider:
Region/Location: (your actual region not in game)
Separate Modem and Router or Hybrid?

We look forward to your reply back.

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