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  1. #1
    Player
    Peidenjesch's Avatar
    Join Date
    May 2014
    Posts
    4
    Character
    Jaygear Antevorta
    World
    Coeurl
    Main Class
    Arcanist Lv 82

    a system error has occurred: -2146697211. https system error

    Hello, been receiving this error for around a month and a half.
    When I start the launcher the launcher is blank and never opens.
    I returned it to the original launcher, and it repeatedly gives me this error.

    So, some interesting information. I also cannot access the mogstation or login to the forums or the lodestone. Every time it comes up with a maintenance message. This is only true for this computer, it works on both my partner's computer, my laptop, and both of our phones on the same internet. In order to log onto this and post this message I had to use a VPN, I also have had to use a VPN to play the game for the past month and a half.

    As for things I have already tried.
    1. I've cleared IE cookies
    2. I've edited the config file to turn off cutscenemovie, eulaagreement, bootversioncheckmode, b4eulaagreement, and region as suggested on other posts regarding this issue.
    3. I reset IE settings to default.
    4. I added exceptions for every single file in the ffxiv game folder.
    5. I deleted the ffxivboot.bck as was suggested elsewhere
    6. I added frontier.ffxiv.com to my trusted sites, as well as finalfantasyxiv.com
    7. I've uninstalled the game, redownloaded the client and immediately was met with the blank screen.
    8. I've reset my router (though why it only blocks one computer is beyond me)
    9. updated windows 10, and C++ redistributable.
    10. ran malware scans.
    11. lowered the security in IE on trusted sites to medium, and then customized it to low, but neither seemed to do anything.
    12. I went in to the cookies section and set it to accept first party and third party cookies and always to allow session cookies.
    13. I set it to allow software to run or install even if the signature is invalid in the advanced settings.
    14. I enabled TLS1.0 1.1 1.2 AND 1.3 and unchecked the SSL 3.0.
    15. I made sure ActiveX controls and plug-ins were enabled.
    16. I ran the game as administrator, and now require it to be ran as administrator.
    17. I ran the game in compatibility mode for windows 8 and 7
    18. I do not have a secondary antivirus, but I did turn off windows defender, and nothing happened.
    19. In windows defender I added all the program launchers for ffxiv and also enabled them for public and private.

    Right now my work around is to launch the game with a vpn, and as the vpn autodisconnects I wait for my internet to re-connect so I can attempt to enter the lobby server, but often it gets stuck here and I end up at square one.

    I recognize that this has to be something wrong with the internet connecting to the relevant websites, as I cannot access the mogstation, the login screen, or the main launcher page from this device.
    I'm not very computer literate, so I've run into a brick wall and need some advice.

    edit : new problem, now even with a vpn is launches with the error "Unable to complete version check. [30605][10009][19900][12152]"

    edit: The previous version check error has gone away as I removed the "My games FFXIV" folder and let the launcher restart. The launcher opened into a EULA, which was promising, but then immediately did a error 403. I live in Korea, and others have had a similar problem, but every other device in my home on the same network can access the game and the website, only this one cannot. Now even when I use a vpn, the ffxiv client holds onto the internet connection and won't restore the original internet until I close it, making the game unplayable. I'm at a loss.

    edit: I've flushed the DNS now as well, and nothing. (it was suggested somewhere to try this)
    here's my system info



    -=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

    MyDocument C:\Users\Tia.ADMINRG-8F9UDNK\Documents
    FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
    ProxyEnable 0
    ProxyServer unspecified
    ProxyOverride 127.0.0.1:16105;127.0.0.1:16106;127.0.0.1:16107;;127.0.0.1:21300;;localhost;


    -=-=-=-=-=-=- System Information -=-=-=-=-=-=-

    SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
    SYSTEM_CPU Intel(R) Core(TM) i5-7400 CPU @ 3.00GHz (4 CPUs), ~3.0GHz
    SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 4 SYSTEM_CORE_PHYSICS 4
    SYSTEM_BIOS 1.20
    SYSTEM_LANGUAGE English (Regional Setting: English)
    SYSTEM_MEMORY 16350.309MB
    SYSTEM_VIRTUAL_MEMORY 134217727.875MB
    SYSTEM_PAGE_FILE 18782.309MB
    SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 237.406GB SYSTEM_FREEDISC_SPACE 30.132GB
    SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.387GB SYSTEM_FREEDISC_SPACE 285.422GB
    SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 0.439GB SYSTEM_FREEDISC_SPACE 0.426GB
    SYSTEM_DIRECTX_VERSION DirectX 12
    SYSTEM_GRAPHICS NVIDIA GeForce GTX 1070
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
    SYSTEM_GRAPHICS_CHIP NVIDIA GeForce GTX 1070
    SYSTEM_GRAPHICS_MAKER NVIDIA
    SYSTEM_GRAPHICS_VRAM 8088.000 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 8175.154 MB
    SYSTEM_GRAPHICS_DAC Integrated RAMDAC
    SYSTEM_GRAPHICS_DISPLAY_MODE 2560 x 1440 (32 bit) (165Hz)
    SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nvmdsi.inf_amd64_f1cfb96690d570bd\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdsi.inf_amd64_f1cfb96690d570bd\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdsi.inf_amd64_f1cfb96690d570bd\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdsi.inf_amd64_f1cfb96690d570bd\nvldumdx.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0014.7212
    SYSTEM_GRAPHICS_DRIVER_DATE 9/13/2021 09:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_GRAPHICS NVIDIA GeForce GTX 1070
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
    SYSTEM_GRAPHICS_CHIP NVIDIA GeForce GTX 1070
    SYSTEM_GRAPHICS_MAKER NVIDIA
    SYSTEM_GRAPHICS_VRAM 8088.000 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 8175.154 MB
    SYSTEM_GRAPHICS_DAC Integrated RAMDAC
    SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
    SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nvmdsi.inf_amd64_f1cfb96690d570bd\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdsi.inf_amd64_f1cfb96690d570bd\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdsi.inf_amd64_f1cfb96690d570bd\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdsi.inf_amd64_f1cfb96690d570bd\nvldumdx.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0014.7212
    SYSTEM_GRAPHICS_DRIVER_DATE 9/13/2021 09:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_SOUND ASUS VG278HV (NVIDIA High Definition Audio)
    SYSTEM_SOUND_DEVICE_ID {2C0834FE-671A-4BF0-9554-370E4F9C350B}
    SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
    SYSTEM_SOUND_DRIVER_VERSION 1.3.38.60
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 5/3/2021 09:00:00
    SYSTEM_SOUND ROG PG278QR (NVIDIA High Definition Audio)
    SYSTEM_SOUND_DEVICE_ID {4DD5BAA0-006B-4639-929D-2E9E278B9781}
    SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
    SYSTEM_SOUND_DRIVER_VERSION 1.3.38.60
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 5/3/2021 09:00:00
    SYSTEM_SOUND Speakers (Realtek High Definition Audio)
    SYSTEM_SOUND_DEVICE_ID {2A2A2A44-1DC5-438E-AA44-9F4B2226468B}
    SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.0.8899.1
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 2/18/2020 09:00:00
    SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {531A1130-D6C8-11E7-8002444553540000}
    SYSTEM_INPUT_NAME Razer BlackWidow Chroma
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {5CE9E030-898C-11EB-8001444553540000}
    SYSTEM_INPUT_NAME Razer DeathAdder V2
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {5CEA7C70-898C-11EB-8002444553540000}
    SYSTEM_INPUT_NAME Razer DeathAdder V2
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {5CEAA380-898C-11EB-8003444553540000}
    SYSTEM_INPUT_NAME HID-compliant consumer control device
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {5CEAF1A0-898C-11EB-8004444553540000}
    SYSTEM_INPUT_NAME Razer DeathAdder V2
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {9160F790-898C-11EB-8005444553540000}
    SYSTEM_INPUT_NAME Razer DeathAdder V2
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {531A3840-D6C8-11E7-8003444553540000}
    SYSTEM_INPUT_NAME Razer BlackWidow Chroma
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {531A3840-D6C8-11E7-8004444553540000}
    SYSTEM_INPUT_NAME Razer BlackWidow Chroma
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {531AD480-D6C8-11E7-8009444553540000}
    SYSTEM_INPUT_NAME Razer BlackWidow Chroma
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0


    -=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

    UBIKeyService
    FFXIVLauncher
    Microsoft Text Input Application

    -=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

    Anki
    Audacity 3.1.0
    Audacity 2.1.3
    Google Chrome
    INISAFE MoaSign S v1.0
    FINAL FANTASY XI: Chains of Promathia
    PlayOnline Viewer & Tetra Master
    FINAL FANTASY XI: Wings of the Goddess
    FINAL FANTASY XI
    FINAL FANTASY XI: Rise of the Zilart
    FINAL FANTASY XI: Treasures of Aht Urhgan
    FINAL FANTASY XI: Seekers of Adoulin
    IPinside LWS Agent
    Microsoft Edge Update
    Microsoft Edge WebView2 Runtime
    Razer Chroma SDK
    Razer Cortex
    Razer Synapse
    Scrivener
    Skype version 8.75
    Steam
    TeamViewer
    TouchEn nxKey with E2E for 32bit
    Ubisoft Connect
    Wise Memory Optimizer 4.1.3
    Xecure Mobile Relay
    Windows Live UX Platform
    Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
    Photo Gallery
    Adobe Premiere Elements 14
    Epic Games Launcher
    Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.28.29914
    Windows Live Photo Common
    Intel® Driver & Support Assistant
    Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.29.30133
    FINAL FANTASY XIV ONLINE
    MSI Gaming Lan Manager
    Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
    Microsoft SQL Server Compact 3.5 SP2 ENU
    HiPatch
    Hi-Rez Studios Authenticate and Update Service
    Windows Movie Maker 2016
    Intel Extreme Tuning Utility
    Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.28.29914
    Launcher Prerequisites (x64)
    UE4 Prerequisites (x64)
    Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.40660
    Windows Live Installer
    Microsoft Visual C++ 2005 Redistributable
    Intel(R) Update Manager
    MSI USB Speed Up
    MSI Super Charger
    Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.40660
    Microsoft Visual C++ 2005 Redistributable
    MSI Command Center
    . . .
    Realtek Ethernet Controller Driver
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729
    WIZVERA Process Manager 1,0,2,9
    MSVCRT110
    Office 16 Click-to-Run Extensibility Component
    Office 16 Click-to-Run Localization Component
    Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.60610
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    GitHub Desktop Machine-Wide Installer
    Microsoft VC++ redistributables repacked.
    Adobe Refresh Manager
    Adobe Acrobat Reader DC
    Intel(R) Online Connect Software Asset Manager
    Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
    Intel(R) Chipset Device Software
    Microsoft Visual C++ 2019 X86 Additional Runtime - 14.28.29914
    Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
    Intel® Small Business Advantage
    Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
    Windows Live SOXE
    Microsoft Edge
    PS4 Remote Play
    FaceRig virtual audio driver version 1.0
    Microsoft XNA Framework Redistributable 4.0 Refresh
    Movie Maker
    MSI Smart Tool
    MSI Gaming APP
    D3DX10
    Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.40660
    ExpressVPN
    Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.40660
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
    Realtek High Definition Audio Driver
    MSI RAMDisk
    Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
    ExpressVPN
    Intel Extreme Tuning Utility
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
    7-Zip 19.00 (x64)
    Logitech Capture
    Mozilla Firefox (x64 en-US)
    Mozilla Maintenance Service
    Microsoft 365 - en-us
    Sekiro™: Shadows Die Twice
    Death's Door
    TAP-Windows 9.21.2
    Wonderdraft version 1.1.0.1
    Windows PC Health Check
    Microsoft VC++ redistributables repacked.
    Microsoft Visual C++ 2005 Redistributable (x64)
    AhnLab Safe Transaction
    Intel(R) Management Engine Components
    Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
    Microsoft Update Health Tools
    Veraport20(Security module management) G3 - 3,7,3,4 - x64
    Intel(R) Management Engine Components
    Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
    Intel® RealSense™ SDK 2014 Runtime (x64): Core
    Intel® Online Connect Access
    Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.40660
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
    Intel(R) Management Engine Components
    Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.29.30133
    Intel® Trusted Connect Service Client
    Intel(R) Chipset Device Software
    Office 16 Click-to-Run Licensing Component
    Office 16 Click-to-Run Extensibility Component 64-bit Registration
    . .
    Intel(R) Serial IO
    Intel® Online Connect
    Microsoft Visual C++ 2005 Redistributable (x64)
    Microsoft HEVC Media Extension Installation for Microsoft.HEVCVideoExtension_1.0.2512.0_x64__8wekyb3d8bbwe (x64)
    Windows PC Health Check
    NVIDIA Ansel
    NVIDIA Control Panel 472.12
    NVIDIA GeForce Experience 3.23.0.74
    NVIDIA Optimus Update 38.0.8.0
    NVIDIA PhysX System Software 9.19.0218
    NVIDIA Update 38.0.8.0
    NVIDIA FrameView SDK 1.1.4923.29968894
    NVIDIA SHIELD Streaming
    GPX Common OSS (POCO, OpenSSL) and libprotobuf binaries
    NVIDIA Install Application
    NVIDIA ABHub
    NVIDIA Backend
    NVIDIA Container
    NVIDIA TelemetryApi helper for NvContainer
    NVIDIA LocalSystem Container
    NVIDIA Message Bus for NvContainer
    NVAPI Monitor plugin for NvContainer
    NVIDIA NetworkService Container
    NVIDIA Session Container
    NVIDIA User Container
    NVIDIA Display MessageBus
    NVIDIA Display Container
    NVIDIA Display Container LS
    NVIDIA Display Watchdog Plugin
    NVIDIA Display Session Container
    NvModuleTracker
    NVIDIA NodeJS
    NVIDIA Watchdog Plugin for NvContainer
    NVIDIA Telemetry Client
    NVIDIA Virtual Host Controller
    Nvidia Share
    NVIDIA ShadowPlay 3.23.0.74
    NVIDIA SHIELD Wireless Controller Driver
    NVIDIA Update Core
    NVIDIA Virtual Audio 4.13.0.0
    Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.40660
    SUPERAntiSpyware
    Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
    Microsoft SQL Server Compact 3.5 SP2 x64 ENU
    Microsoft Visual C++ 2019 X64 Additional Runtime - 14.29.30133
    Intel(R) Serial IO
    Paradox Launcher v2
    Epic Games Launcher Prerequisites (x64)


    -=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

    C:\Program Files (x86)\ExpressVPN\expressvpn-ui\ExpressVPN.exe 00000850
    C:\Program Files (x86)\ExpressVPN\expressvpn-ui\ExpressVPNNotificationService.exe 000009A8
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00003EC4
    C:\Program Files (x86)\INFovine\UBIKeyService.exe 000034D0
    C:\Program Files (x86)\IObit\Smart Defrag\SmartDefrag.exe 00000FDC
    C:\Program Files (x86)\IPinside_LWS\I3GProc.exe 0000220C
    C:\Program Files (x86)\MSI\Gaming APP\GamingHotkey.exe 00001B44
    C:\Program Files (x86)\MSI\Gaming APP\OSD\x86\MsiGamingOSD_x86.exe 00000E18
    C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe 000041A8
    C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 000017A8
    C:\Program Files (x86)\Origin\Origin.exe 00002C80
    C:\Program Files (x86)\Origin\QtWebEngineProcess.exe 000038C0
    C:\Program Files (x86)\Razer\Razer Cortex\Cef\CefSharp.BrowserSubprocess.exe 000031BC
    C:\Program Files (x86)\Razer\Razer Cortex\FPSRunner32.exe 00003820
    C:\Program Files (x86)\Razer\Razer Cortex\PMRunner32.exe 00003AAC
    C:\Program Files (x86)\Razer\Razer Cortex\RazerCortex.exe 00003630
    C:\Program Files (x86)\Razer\Razer Cortex\x64\FPSRunner64.exe 00003870
    C:\Program Files (x86)\Razer\Razer Cortex\x64\PMRunner64.exe 00003ADC
    C:\Program Files (x86)\Razer\Razer Services\Razer Central\CefSharp.BrowserSubprocess.exe 00002D18
    C:\Program Files (x86)\Razer\Razer Services\Razer Central\Razer Central.exe 0000213C
    C:\Program Files (x86)\Razer\Synapse3\Service\..\UserProcess\Razer Synapse Service Process.exe 000022E8
    C:\Program Files (x86)\Razer\Synapse3\WPFUI\Framework\Razer Synapse 3 Host\Razer Synapse 3.exe 0000296C
    C:\Program Files (x86)\iniLINE\CrossEX\crossex\CrossEXService.exe 00002AE8
    C:\Program Files\AhnLab\Safe Transaction\Nz32\StSess32.exe 0000239C
    C:\Program Files\AhnLab\Safe Transaction\stsess.exe 00001CE8
    C:\Program Files\Mozilla Firefox\firefox.exe 00002034
    C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00001898
    C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe 00002B64
    C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe 00001A24
    C:\Program Files\WindowsApps\Microsoft.549981C3F5F10_3.2110.13603.0_x64__8wekyb3d8bbwe\Cortana.exe 00003298
    C:\Program Files\WindowsApps\Microsoft.SkypeApp_15.78.159.0_x86__kzf8qxf38zg5c\Skype\Skype.exe 000036E4
    C:\Program Files\WindowsApps\Microsoft.ZuneVideo_10.21111.10511.0_x64__8wekyb3d8bbwe\Video.UI.exe 00003954
    C:\Users\Tia.ADMINRG-8F9UDNK\AppData\Local\Programs\untapped-companion\Untapped.gg Companion.exe 0000021C
    C:\Users\Tia.ADMINRG-8F9UDNK\Documents\My Games\FINAL FANTASY XIV - A Realm Reborn\downloads\ffxivupdater.exe 00004344
    C:\WINDOWS\Explorer.EXE 00001DA0
    C:\WINDOWS\System32\svchost.exe 00003748
    C:\WINDOWS\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 00002258
    C:\WINDOWS\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 0000201C
    C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\InputApp\TextInputHost.exe 000022B8
    C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00001D68
    C:\WINDOWS\system32\ApplicationFrameHost.exe 00003B30
    C:\WINDOWS\system32\DllHost.exe 00002774
    C:\WINDOWS\system32\NOTEPAD.EXE 00002FE4
    C:\WINDOWS\system32\SearchFilterHost.exe 00003F50
    C:\WINDOWS\system32\SettingSyncHost.exe 00002718
    C:\WINDOWS\system32\conhost.exe 00000EB0
    C:\WINDOWS\system32\ctfmon.exe 00001CA8
    C:\WINDOWS\system32\sihost.exe 00001A80
    C:\WINDOWS\system32\svchost.exe 0000331C
    C:\WINDOWS\system32\taskhostw.exe 00000738
    C:\Windows\System32\CompPkgSrv.exe 000009E8
    C:\Windows\System32\RuntimeBroker.exe 00004668
    C:\Windows\System32\SecurityHealthSystray.exe 00002A34
    C:\program files\wizvera\veraport20\veraport-x64.exe 00001520
    D:\program files\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 000009AC
    D:\program files\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00004398
    (0)
    Last edited by Peidenjesch; 12-11-2021 at 07:17 PM.

  2. #2
    Player
    Peidenjesch's Avatar
    Join Date
    May 2014
    Posts
    4
    Character
    Jaygear Antevorta
    World
    Coeurl
    Main Class
    Arcanist Lv 82
    Okay, mysteriously, I could login today with no problems and no VPN, for the first time in nearly two months. I have no idea how this occurred, I didn't do anything special before it worked. I hope it continues to work, but I'll keep this post updated if it comes back again.
    (0)

  3. #3
    Player
    Peidenjesch's Avatar
    Join Date
    May 2014
    Posts
    4
    Character
    Jaygear Antevorta
    World
    Coeurl
    Main Class
    Arcanist Lv 82
    five days later, I mysteriously cannot login again. I cannot access the lodestone or the log into the mogstation nor get access to the game through the regular client. I now must use a vpn to start the game again. I really wish I knew how to proceed.
    (0)

  4. #4
    Moderator Darneltia's Avatar
    Join Date
    Aug 2021
    Posts
    402
    Greetings fellow Eorzean,

    For us to better assist you, please respond with the following information:

    Have you tried deleting the Final Fantasy XIV folder within the "My Documents" > "My Games" parent folder?
    Wired or wireless connection:
    Internet Service Provider:
    Region/Location: (your actual region not in game)
    Separate Modem and Router or Hybrid?

    We look forward to your reply back.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
    (0)