Stuck in quest - "Old Sharayan, New to You" - Cannot progress - Stuck Character

[Rhynera]

When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Date & Time: December 9 - 10, 2021
Frequency: Repeatable/constant
World name: Siren
Character name: Mildrith Stone
Class/Level: WHM / 80
Party or solo: solo
In-game time: anytime
Area and coordinates: Main Hall
Steps:
1. Accept Quest
2. Click on Room
3. Get D/Ced
4. Wait in 5400 person queue
5. Enter into a room filled in with the void. Krile, a square of floor tile, and the wall decor spawns but not the walls themselves.
6. Click on Krile. Game force-closes
7. Wait in 6200 person queue
8. Repeat 3x
9. Use return to leave haunted quest.
10. Be unable to play Endwalker.
*Add more steps if necessary

Connection Specs
- Type of internet connection/provider: Ethernet / Spectrum

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

-=-=-=-=- System Information -=
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W10 Pro
AMD Ryzen 9 3900X 12-Core Processor, 3793 Mhz, 12 Core(s)
48.0gb Physical Ram
TUF Gaming x570-plus (wifi)
EVGA GeForce RTX 2070 SUPER 8 GB BLACK GAMING Video Card

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I tried using direct x9, turning all graphics settings to low or off, same results. No errors except for when I change graphics settings, then a dx error. Tried fullscreen and windowed, no change. The bug itself (before I started experimenting with graphical settings) would force close the game at any disconnect step with no error message.

I was able to return to Gridania but any attempt to begin Endwalker ends in the same results.

Edit: Reinstalled graphics drivers. Same effect. Cannot abandon quest.
Edit2: Retiring to my room also causes the crash
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Photo for reference:



Going into the room causes the initial crash.
Talking to Krile causes immediate crash.
Staying in room for more than 30 seconds causes crash.

[Muramas]

For test sakes, try an older driver

Version: 456.71 WHQL
Release Date: 2020.10.7

https://www.nvidia.com/download/driv...x/165683/en-us