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  1. #1
    Player
    Muramas's Avatar
    Join Date
    Jan 2016
    Posts
    7
    Character
    Mur Sijet
    World
    Ultros
    Main Class
    Warrior Lv 80

    Crash when fighting trial: Her Children, One and All

    When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

    Date & Time: 11:20pm est
    Frequency: twice
    World name: Ultros
    Character name: Mur Sijet
    Retainer name:
    NPC name:
    Monster name:
    Class/Level: 89
    Party or solo: Full party
    In-game time:
    Area and coordinates:
    Housing:
    Steps:
    Last in the fight when the boss does the "Echoes" stack marker, the game crashes once that goes off, it has happened twice.

    was on dx11

    Connection Specs
    - Type of internet connection/provider: 950 / 30


    ■ PC Specs

    To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

    -=-=-=-=- System Information -=-=-=-=-


    -=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-


    FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
    ProxyEnable 0
    ProxyServer unspecified
    ProxyOverride unspecified


    -=-=-=-=-=-=- System Information -=-=-=-=-=-=-

    SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
    SYSTEM_CPU AMD Ryzen 5 5600X 6-Core Processor (12 CPUs), ~3.7GHz
    SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 12 SYSTEM_CORE_PHYSICS 6
    SYSTEM_BIOS F33
    SYSTEM_LANGUAGE English (Regional Setting: English)
    SYSTEM_MEMORY 32712.176MB
    SYSTEM_VIRTUAL_MEMORY 134217727.875MB
    SYSTEM_PAGE_FILE 45000.176MB
    SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 214.025GB SYSTEM_FREEDISC_SPACE 27.694GB
    SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 838.236GB SYSTEM_FREEDISC_SPACE 250.867GB
    SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 215.887GB SYSTEM_FREEDISC_SPACE 38.464GB
    SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 840.676GB SYSTEM_FREEDISC_SPACE 184.365GB
    SYSTEM_DIRECTX_VERSION DirectX 12
    SYSTEM_GRAPHICS AMD Radeon RX 6800
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
    SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x73BF)
    SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
    SYSTEM_GRAPHICS_VRAM 16338.613 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 16356.088 MB
    SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
    SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (59Hz)
    SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\u0370422.inf_amd64_eb7af3b5d27ab4a4\B370390\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0370422.inf_amd64_eb7af3b5d27ab4a4\B370390\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0370422.inf_amd64_eb7af3b5d27ab4a4\B370390\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0370422.inf_amd64_eb7af3b5d27ab4a4\B370390\amdxc64.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 27.20.22023.1004
    SYSTEM_GRAPHICS_DRIVER_DATE 8/5/2021 19:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_GRAPHICS AMD Radeon RX 6800
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
    SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x73BF)
    SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
    SYSTEM_GRAPHICS_VRAM 16338.613 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 16356.088 MB
    SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
    SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (59Hz)
    SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\u0370422.inf_amd64_eb7af3b5d27ab4a4\B370390\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0370422.inf_amd64_eb7af3b5d27ab4a4\B370390\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0370422.inf_amd64_eb7af3b5d27ab4a4\B370390\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0370422.inf_amd64_eb7af3b5d27ab4a4\B370390\amdxc64.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 27.20.22023.1004
    SYSTEM_GRAPHICS_DRIVER_DATE 8/5/2021 19:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_GRAPHICS AMD Radeon RX 6800
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY3
    SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x73BF)
    SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
    SYSTEM_GRAPHICS_VRAM 16338.613 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 16356.088 MB
    SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
    SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (59Hz)
    SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\u0370422.inf_amd64_eb7af3b5d27ab4a4\B370390\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0370422.inf_amd64_eb7af3b5d27ab4a4\B370390\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0370422.inf_amd64_eb7af3b5d27ab4a4\B370390\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0370422.inf_amd64_eb7af3b5d27ab4a4\B370390\amdxc64.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 27.20.22023.1004
    SYSTEM_GRAPHICS_DRIVER_DATE 8/5/2021 19:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_SOUND CABLE Input (VB-Audio Virtual Cable)
    SYSTEM_SOUND_DEVICE_ID {3FEBC0D2-3262-4ED2-9BFC-4E13BDE0B8D6}
    SYSTEM_SOUND_DEVICE_NAME vbaudio_cable64_win7.sys
    SYSTEM_SOUND_DRIVER_VERSION 1.0.3.5
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 9/1/2014 19:00:00
    SYSTEM_SOUND CABLE-A Input (VB-Audio Cable A)
    SYSTEM_SOUND_DEVICE_ID {ABA0B74F-C233-493B-BC95-43E879C59FC6}
    SYSTEM_SOUND_DEVICE_NAME vbaudio_cablea64_win7.sys
    SYSTEM_SOUND_DRIVER_VERSION 1.0.3.5
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 10/18/2015 19:00:00
    SYSTEM_SOUND CABLE-B Input (VB-Audio Cable B)
    SYSTEM_SOUND_DEVICE_ID {D57985A0-26B3-4D7A-9295-4341AFBA944D}
    SYSTEM_SOUND_DEVICE_NAME vbaudio_cableb64_win7.sys
    SYSTEM_SOUND_DRIVER_VERSION 1.0.3.5
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 10/18/2015 19:00:00
    SYSTEM_SOUND Headset Earphone (2- Jabra EVOLVE LINK MS)
    SYSTEM_SOUND_DEVICE_ID {C5DA7450-1434-4ECC-A2BD-06D8BF2B2943}
    SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
    SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.1202
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 8/25/2021 19:00:00
    SYSTEM_SOUND Speakers (HyperX Amp Game)
    SYSTEM_SOUND_DEVICE_ID {54E2A770-E163-4352-9BB8-E3CA20A96684}
    SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
    SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.1202
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 8/25/2021 19:00:00
    SYSTEM_SOUND Speakers (Realtek(R) Audio)
    SYSTEM_SOUND_DEVICE_ID {BF60AE3E-D5A4-4378-9766-F082ECBB1C06}
    SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.0.9126.1
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 3/1/2021 19:00:00
    SYSTEM_SOUND VoiceMeeter Aux Input (VB-Audio VoiceMeeter AUX VAIO)
    SYSTEM_SOUND_DEVICE_ID {30FB7E3B-79BF-4ED2-93C2-39608E7CAE94}
    SYSTEM_SOUND_DEVICE_NAME vbaudio_vmauxvaio64_win10.sys
    SYSTEM_SOUND_DRIVER_VERSION 2.1.5.2
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 1/10/2019 19:00:00
    SYSTEM_SOUND VoiceMeeter Input (VB-Audio VoiceMeeter VAIO)
    SYSTEM_SOUND_DEVICE_ID {2DDFF57F-8315-47E0-BAD3-37D9A7CED220}
    SYSTEM_SOUND_DEVICE_NAME vbaudio_vmvaio64_win10.sys
    SYSTEM_SOUND_DRIVER_VERSION 2.1.5.2
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 1/10/2019 19:00:00
    SYSTEM_SOUND VoiceMeeter VAIO3 Input (VB-Audio VoiceMeeter VAIO3)
    SYSTEM_SOUND_DEVICE_ID {3F242BD1-7812-4541-8097-DA54C926DF5D}
    SYSTEM_SOUND_DEVICE_NAME vbaudio_vmvaio364_win10.sys
    SYSTEM_SOUND_DRIVER_VERSION 2.1.5.2
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 1/10/2019 19:00:00
    SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {7C425220-39E4-11EB-8005444553540000}
    SYSTEM_INPUT_NAME USB Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {648C2540-4945-11EC-8006444553540000}
    SYSTEM_INPUT_NAME Corsair composite virtual input device
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {7C42A040-39E4-11EB-8008444553540000}
    SYSTEM_INPUT_NAME USB Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 21 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {7C420400-39E4-11EB-8003444553540000}
    SYSTEM_INPUT_NAME Gaming Mouse G502
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {59630540-3A6D-11EB-8001444553540000}
    SYSTEM_INPUT_NAME HyperX Amp
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {7C425220-39E4-11EB-8006444553540000}
    SYSTEM_INPUT_NAME Gaming Mouse G502
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {7C425220-39E4-11EB-8007444553540000}
    SYSTEM_INPUT_NAME ITE Device(8595)
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {2684A470-48AA-11EC-8001444553540000}
    SYSTEM_INPUT_NAME HID-compliant consumer control device
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 4096 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {2684CB80-48AA-11EC-8002444553540000}
    SYSTEM_INPUT_NAME HID-compliant vendor-defined device
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {2684F290-48AA-11EC-8003444553540000}
    SYSTEM_INPUT_NAME HID-compliant vendor-defined device
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {59630540-3A6D-11EB-8002444553540000}
    SYSTEM_INPUT_NAME HyperX Amp
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {2684F290-48AA-11EC-8004444553540000}
    SYSTEM_INPUT_NAME HID-compliant vendor-defined device
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {7C41B5E0-39E4-11EB-8001444553540000}
    SYSTEM_INPUT_NAME Jabra EVOLVE LINK MS
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {7C420400-39E4-11EB-8002444553540000}
    SYSTEM_INPUT_NAME Jabra EVOLVE LINK MS
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {7C422B10-39E4-11EB-8004444553540000}
    SYSTEM_INPUT_NAME Jabra EVOLVE LINK MS
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {7C42EE60-39E4-11EB-800A444553540000}
    SYSTEM_INPUT_NAME ITE Device(8595)
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {4B018D20-C53A-11EB-8002444553540000}
    SYSTEM_INPUT_NAME Jabra EVOLVE LINK MS
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 2 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {7C431570-39E4-11EB-800C444553540000}
    SYSTEM_INPUT_NAME Gaming Mouse G502
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 652 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {7C42EE60-39E4-11EB-800B444553540000}
    SYSTEM_INPUT_NAME USB Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {7C433C80-39E4-11EB-800D444553540000}
    SYSTEM_INPUT_NAME Gaming Mouse G502
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0


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    (0)

  2. #2
    Player
    Muramas's Avatar
    Join Date
    Jan 2016
    Posts
    7
    Character
    Mur Sijet
    World
    Ultros
    Main Class
    Warrior Lv 80
    Third time is the charm, turned off DX11 and no crash. Not sure if this was the fix or something else.
    (0)