Absolutely valid. Spent 30+ minutes in a trial working with a group to clear it... Boss at 3% - Disconnected. Time to start over. Watching pivotal cutscene revealing major story arc. NPC asks a pivotal question - DC. Time to start over. When starting over means sitting in a 2-3 hour queue, this is BS.

I get it that we should expect longer wait times and issues during launch week, but for anyone who works a 9-5 and counted on playing a game they pay for and are invested in, this has been an absolutely horrible launch and the issues are BS.

Valid to be a Karen, not a fanboi in this case.