The GrubHub promo problems

[Kaerakh]

https://na.finalfantasyxiv.com/lodes...f22a3b04ce87d8

Item Code Delivery Period

Eat Pizza emote item codes will be sent to eligible participants starting on Friday, December 17, 2021. The code will be sent to the email address associated with the Grubhub account that participated in the campaign.

starting on Friday, December 17, 2021

[Nuttymiked]

Gig economy stuff is so exploitative and yuck to me. They can keep their emote.

[Canadane]

https://na.finalfantasyxiv.com/lodes...f22a3b04ce87d8

Item Code Delivery Period

Eat Pizza emote item codes will be sent to eligible participants starting on Friday, December 17, 2021. The code will be sent to the email address associated with the Grubhub account that participated in the campaign.



starting on Friday, December 17, 2021

Nobody is worried about the date of the code delivery here.
They're worried about the confirmation it even worked. When some people get it and others do not, it's a sign something went wrong.

[Kaerakh]

Nobody is worried about the date of the code delivery here.
They're worried about the confirmation it even worked. When some people get it and others do not, it's a sign something went wrong.

Ok, well Grubhub doesn't tell you on your receipt what promocode was applied in the payment section, only that one was applied. That's your confirmation.

[siberianoverlord]

I don't get an error message but I also don't have the code showing as applied on my email receipt or the browser receipt. Very sad about this promo. But I am not going to keep trying to order stuff this is just stupid.

[Canadane]

I don't get an error message but I also don't have the code showing as applied on my email receipt or the browser receipt. Very sad about this promo. But I am not going to keep trying to order stuff this is just stupid.

This was my issue, did you place it via the website or the app?

[Senn]

So after 6 orders total, and a lot of money spent on troubleshooting this issue (since neither SE nor grubhub seems to want to help), I figured out something.
The grubhub app takes the code, while the website doesn't. I replicated this with someone else who was having similar issues, and the ENDWALKER code was taken on the app successfully.
To help confirm this, I tried yet another order with the promo code and it said it is no longer accepted. This is something the website never did. The app receipt made no mention of the promo code, but it was itemized on the emailed receipt for $0.00.

So I spent far too much money in order to try to help as many as I can. Please spread the word to use the app, not the website.
I'm not exactly happy I had to spend so much but if I can help others not have problems, it's worth it in the end.

The website actually worked for me, and when I asked grubhub customer service if my promocode went through, they said yes.
It also shows that my promocode was applied in the order history. And I got free delivery.

[Canadane]

The website actually worked for me, and when I asked grubhub customer service if my promocode went through, they said yes.
It also shows that my promocode was applied in the order history. And I got free delivery.

Awesome, I hope to /eatpizza with you soon!

[Boldprint]

this link is straight FFXIV's website and will auto apply the promo when you order. just use the order now button. The free delivery was limited not the emote

https://lp.grubhub.com/gameawards/?u...ent=gameawards

[Boldprint]

it wont show on the receipt and it doesn't have to be on the app. as long as you have "promo code applied" check mark when you order and the item you ordered is over 15 bucks you should be find and get the code on the 17th.