The GrubHub promo problems

[Rokke]

Should the promo code show up on the receipt on the app? I ordered dinner for my family through the app yesterday after the VGAs but it doesn't show. Delivery was only .99 cents so I assumed it went through but looking at my receipt theres no mention of the promo. No pizza for me then? :c

[Clicked]

Should the promo code show up on the receipt on the app? I ordered dinner for my family through the app yesterday after the VGAs but it doesn't show. Delivery was only .99 cents so I assumed it went through but looking at my receipt theres no mention of the promo. No pizza for me then? :c

I just talked to CS and there is no confirmation for this... you just have to have seen that the message "Code accepted" or whatever flashed during checkout.

[Rokke]

I just talked to CS and there is no confirmation for this... you just have to have seen that the message "Code accepted" or whatever flashed during checkout.

Oh, thanks for that! I remember seeing it applied on the order screen, so heres to hoping.

[Rokke]

Should the promo code show up on the receipt on the app? I ordered dinner for my family through the app yesterday after the VGAs but it doesn't show. Delivery was only .99 cents so I assumed it went through but looking at my receipt theres no mention of the promo. No pizza for me then? :c

I checked my order on the website today and my receipt there shows that the code applied. Folks that made orders with the app and didn't have the promo show up on the app's receipt might want to check the site to see if it went though.

[Kaerakh]

My dudes, let's take a deep breath.

Here's all the answers you need:
https://forum.square-enix.com/ffxiv/...=1#post5745526

https://forum.square-enix.com/ffxiv/...=1#post5745604

Rokke is 100% correct, if the payment method on the receipt doesn't say promotion (just generically "promotion") AND your payment method then you need to do something.

[The_Last_Dragoon]

My dudes, let's take a deep breath.

Here's all the answers you need:
https://forum.square-enix.com/ffxiv/...=1#post5745526

https://forum.square-enix.com/ffxiv/...=1#post5745604

Rokke is 100% correct, if the payment method on the receipt doesn't say promotion (just generically "promotion") AND your payment method then you need to do something.

Hopefully SE is willing to hand out codes, the promo code didn't seem to work for me tonight on the website, it kept refreshing the page and taking it off. I'll contact customer support tomorrow and see if I can still get the code without spending for more overpriced delivery.

Edit: I went ahead and scheduled a delivery for tomorrow too with the phone, it took the promo code this time, but I don't think I got free delivery. I should still only get one code since I used the same email.

[Krokov]

My dudes, let's take a deep breath.

Here's all the answers you need:
https://forum.square-enix.com/ffxiv/...=1#post5745526

https://forum.square-enix.com/ffxiv/...=1#post5745604

Rokke is 100% correct, if the payment method on the receipt doesn't say promotion (just generically "promotion") AND your payment method then you need to do something.

Looking at my receipt it does say that so hopefully I do get the end game code email on Friday and when I talked with their customer service they said I will and if I don't to contact them so we'll see what happens.

[ClariFynn]

i ordered through GrubHub's site and it didn't take the code.

no pizza for me.

[Krokov]

Remember the Free Delivery covered up to $6. If your delivery was more then that it would only cover that much of it.

[Doc_Seraph]

Kupo, I would be all over this promotion if it would allow us to get "chunky" from all that pizza kupo. I will add kupo nuts to my pizza and enjoy. <3 kupo