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  1. #1
    Player
    Jancarius's Avatar
    Join Date
    Dec 2021
    Posts
    2
    Character
    Jancarius Seiryujinn
    World
    Balmung
    Main Class
    Black Mage Lv 90

    DX11 Crash Message

    Starting today, I have begun getting the following, seemingly at random:

    An unexpected error has occured. Exiting FINAL FANTASY XIV. 2021-11-27_13:20

    ffxiv_dx11.exe+783801
    ffxiv_dx11.exe+7BBEC6
    ffxiv_dx11.exe+4931BA
    ffxiv_dx11.exe+94130
    ffxiv_dx11.exe+178E8D
    ffxiv_dx11.exe+1790C3
    ffxiv_dx11.exe+922DF
    ffxiv_dx11.exe+561A5

    The program then closes. Normally this would be a mild inconvenience but as the day goes on, the queues to get back in get longer and longer. I assume more information will be needed to troubleshoot - Can I get some guidance on what logs are needed to help resolve this



    -=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

    MyDocument C:\Users\jcste\Documents
    FINAL FANTASY XIV ONLINE D:\SquareEnix
    FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
    ProxyEnable 0
    ProxyServer unspecified
    ProxyOverride unspecified


    -=-=-=-=-=-=- System Information -=-=-=-=-=-=-

    SYSTEM_OS Windows 11 Pro 64-bit (6.2, Build 9200) (22000.co_release.210604-1628)
    SYSTEM_CPU 11th Gen Intel(R) Core(TM) i9-11900K @ 3.50GHz (16 CPUs), ~3.5GHz
    SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 16 SYSTEM_CORE_PHYSICS 8
    SYSTEM_BIOS A.30
    SYSTEM_LANGUAGE English (Regional Setting: English)
    SYSTEM_MEMORY 130952.359MB
    SYSTEM_VIRTUAL_MEMORY 134217727.875MB
    SYSTEM_PAGE_FILE 150408.359MB
    SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1862.014GB SYSTEM_FREEDISC_SPACE 1650.493GB
    SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1863.000GB SYSTEM_FREEDISC_SPACE 903.926GB
    SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 9313.982GB SYSTEM_FREEDISC_SPACE 8872.646GB
    SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 9313.982GB SYSTEM_FREEDISC_SPACE 9313.597GB
    SYSTEM_STORAGE G:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 200.000GB SYSTEM_FREEDISC_SPACE 57.874GB
    SYSTEM_DIRECTX_VERSION DirectX 12
    SYSTEM_GRAPHICS NVIDIA GeForce RTX 3090
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
    SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 3090
    SYSTEM_GRAPHICS_MAKER NVIDIA
    SYSTEM_GRAPHICS_VRAM 24348.000 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 65476.180 MB
    SYSTEM_GRAPHICS_DAC Integrated RAMDAC
    SYSTEM_GRAPHICS_DISPLAY_MODE 2560 x 1440 (32 bit) (144Hz)
    SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_642e50d7b66aa2a4\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_642e50d7b66aa2a4\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_642e50d7b66aa2a4\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_642e50d7b66aa2a4\nvldumdx.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0014.9709
    SYSTEM_GRAPHICS_DRIVER_DATE 11/25/2021 17:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_GRAPHICS NVIDIA GeForce RTX 3090
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
    SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 3090
    SYSTEM_GRAPHICS_MAKER NVIDIA
    SYSTEM_GRAPHICS_VRAM 24348.000 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 65476.180 MB
    SYSTEM_GRAPHICS_DAC Integrated RAMDAC
    SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (144Hz)
    SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_642e50d7b66aa2a4\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_642e50d7b66aa2a4\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_642e50d7b66aa2a4\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_642e50d7b66aa2a4\nvldumdx.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0014.9709
    SYSTEM_GRAPHICS_DRIVER_DATE 11/25/2021 17:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_SOUND G27Q (NVIDIA High Definition Audio)
    SYSTEM_SOUND_DEVICE_ID {A33E4DB8-1F1A-4649-832D-8CD8635549F3}
    SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
    SYSTEM_SOUND_DRIVER_VERSION 1.3.38.94
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 9/22/2021 17:00:00
    SYSTEM_SOUND GIGABYTE M27F (NVIDIA High Definition Audio)
    SYSTEM_SOUND_DEVICE_ID {BCCBF800-E3DF-486E-A3B8-B26561DD46F4}
    SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
    SYSTEM_SOUND_DRIVER_VERSION 1.3.38.94
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 9/22/2021 17:00:00
    SYSTEM_SOUND Headphones (4- Arctis Pro Wireless Game)
    SYSTEM_SOUND_DEVICE_ID {4421FE83-08EC-40EE-93C6-7D319A1E7186}
    SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
    SYSTEM_SOUND_DRIVER_VERSION 10.0.22000.1
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 6/4/2021 17:00:00
    SYSTEM_SOUND Headset Earphone (4- Arctis Pro Wireless Chat)
    SYSTEM_SOUND_DEVICE_ID {1A1355EE-43EB-486C-997E-5B57DE201279}
    SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
    SYSTEM_SOUND_DRIVER_VERSION 10.0.22000.1
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 6/4/2021 17:00:00
    SYSTEM_SOUND Realtek Digital Output (Realtek USB Audio)
    SYSTEM_SOUND_DEVICE_ID {8F1FBD20-B212-4E35-9939-06F826FF4C01}
    SYSTEM_SOUND_DEVICE_NAME RtUsbA64.2299.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.3.9600.2299
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 8/17/2021 17:00:00
    SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {DB3C49C0-461D-11EC-8001444553540000}
    SYSTEM_INPUT_NAME USB Audio
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {DB3C97E0-461D-11EC-8005444553540000}
    SYSTEM_INPUT_NAME USB Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {DB3CBEF0-461D-11EC-8006444553540000}
    SYSTEM_INPUT_NAME USB Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {DB3CBEF0-461D-11EC-8007444553540000}
    SYSTEM_INPUT_NAME USB Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 21 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {7BD8DAD0-4D29-11EC-8007444553540000}
    SYSTEM_INPUT_NAME Razer DeathAdder V2
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {7BD95000-4D29-11EC-8008444553540000}
    SYSTEM_INPUT_NAME Razer DeathAdder V2
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {7BD97710-4D29-11EC-8009444553540000}
    SYSTEM_INPUT_NAME Razer DeathAdder V2
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {7BD99E20-4D29-11EC-800A444553540000}
    SYSTEM_INPUT_NAME Razer DeathAdder V2
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {684C40D0-47A0-11EC-8001444553540000}
    SYSTEM_INPUT_NAME Arctis Pro Wireless
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {697E7F40-47A0-11EC-8003444553540000}
    SYSTEM_INPUT_NAME Arctis Pro Wireless
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {697E7F40-47A0-11EC-8004444553540000}
    SYSTEM_INPUT_NAME Arctis Pro Wireless
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


    -=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

    FFXIVLauncher
    DX11 Crash Message - Google Chrome
    Windows Client1 (Base State) [Running] - Oracle VM VirtualBox
    FINAL FANTASY XIV
    Storage (E
    Steam
    Untitled - Paint
    ffxiv dx11.exe endwalker kernel32.dll - Google Search - Google Chrome
    Oracle VM VirtualBox Manager
    Slack | * infinitywar | Crab Battle
    G28 - Discord
    Xbox
    NVIDIA Control Panel
    Settings
    Friends List
    Install - Anno 1404 - History Edition
    NVIDIA GeForce Overlay


    -=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

    Advanced Combat Tracker (remove only)
    FastStone Image Viewer 7.5
    K-Lite Codec Pack 16.5.3 Full
    MediaMonkey 4.1
    Microsoft Edge
    Microsoft Edge Update
    Microsoft Edge WebView2 Runtime
    Notepad++ (32-bit x86)
    OBS Studio
    Opera Stable 82.0.4227.23
    qBittorrent 4.3.9
    Steam
    Ubisoft Connect
    WinSCP 5.19.4
    Intel(R) Wireless Bluetooth(R)
    Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.28.29913
    Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
    Realtek USB Audio
    Joystick Gremlin
    AURA Service
    MSI Center SDK
    ROG STRIX SCOPE
    AURA lighting effect add-on
    Epic Games Launcher
    Kingston AURA DRAM Component
    FINAL FANTASY XIV ONLINE
    ROG Live Service
    VPC Software Suite version 20210102
    ENE_EHD_M2_HAL
    AURA Service
    Epic Online Services
    Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
    Patriot Viper M2 SSD RGB
    ASUS AURA VGA Component
    ENE RGB HAL
    AURA DRAM Component
    Launcher Prerequisites (x64)
    Python Launcher
    ENE_X-JMI_HAL
    PHISON HAL
    Microsoft Visual C++ 2019 X86 Additional Runtime - 14.28.29913
    Google Update Helper
    Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.28.29913
    Universal Holtek RGB DRAM
    EA app
    ASUS Keyboard HAL
    Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.40664
    ASUS Framework Service
    Intel(R) Chipset Device Software
    ENE_DRAM_RGB_AIO
    Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.40664
    WD_BLACK D50
    ASUS Update Helper
    dch_setup
    Intel(R) Easy Streaming Wizard
    Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
    Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
    ENE_DRAM_GSKILL_SE
    ENE_MousePad_HAL
    ASUS AURA Extension Card HAL
    Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
    Thunderbolt™ Software
    STAR WARS Jedi - Fallen Order™
    ENE IO Driver
    Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.40664
    WD_BLACK AN1500
    A Way Out
    Sea of Solitude
    ASUS Framework Service
    LastPass
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
    Intel® Software Installer
    Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
    Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.29.30135
    Patriot Viper DRAM RGB
    7-Zip 19.00 (x64)
    RSI Launcher 1.5.3
    cFosSpeed 12.01
    CPUID CPU-Z MSI 1.97
    CutePDF Writer
    GPL Ghostscript
    Mozilla Firefox (x64 en-US)
    Mozilla Maintenance Service
    Microsoft 365 - en-us
    Microsoft OneNote - en-us
    Intel(R) Network Connections 26.2.0.1
    Terraria
    A Game of Thrones: The Board Game
    Destiny 2
    Icarus
    Crusader Kings III
    Sea of Thieves
    DEATHLOOP
    Ruined King: A League of Legends Story™
    Anno 1404 - History Edition
    STAR WARS™: The Old Republic™
    鬼谷八荒 Tale of Immortal
    Warframe
    Darkest Dungeon®
    Stellaris
    Tabletop Simulator
    Frostpunk
    Elite Dangerous
    Dead by Daylight
    Factorio
    Anno 2070
    Aven Colony
    Satisfactory
    Barotrauma
    BATTLETECH
    Terraforming Mars
    Valheim
    Star Trek Online
    TeamViewer
    VLC media player
    WD_BLACK AN1500
    Intel(R) Management Engine Components
    ASUS Keyboard HAL
    Intel(R) Management Engine Components
    ENE_DRAM_RGB_AIO
    Intel(R) Management Engine Components
    Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
    PuTTY release 0.76 (64-bit)
    Patriot Viper DRAM RGB
    Marvell AQtion Network Adapter Drivers (64 bit)
    ASUS AURA Extension Card HAL
    Python 3.10.0 Documentation (64-bit)
    Google Chrome
    ENE_X-JMI_HAL
    Microsoft Update Health Tools
    Microsoft Visual C++ 2019 X64 Additional Runtime - 14.29.30135
    ENE_EHD_M2_HAL
    Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
    Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.29.30135
    Intel(R) Serial IO
    Documentation Manager
    Python 3.10.0 Utility Scripts (64-bit)
    ENE_DRAM_GSKILL_SE
    Python 3.10.0 Test Suite (64-bit)
    Google Drive
    ASUS AURA VGA Component
    Application Hub
    Intel(R) Chipset Device Software
    Dynamic Application Loader Host Interface Service
    Universal Holtek RGB DRAM
    Patriot Viper M2 SSD RGB
    Office 16 Click-to-Run Licensing Component
    Office 16 Click-to-Run Extensibility Component
    Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
    Kingston AURA DRAM Component
    PHISON HAL
    AURA DRAM Component
    ENE_MousePad_HAL
    Oracle VM VirtualBox 6.1.30
    Intel(R) Serial IO
    Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
    Python 3.10.0 Development Libraries (64-bit)
    Intel(R) Network Connections 26.2.0.1
    Python 3.10.0 Tcl/Tk Support (64-bit)
    Python 3.10.0 Core Interpreter (64-bit)
    NVIDIA Graphics Driver 497.09
    NVIDIA GeForce Experience 3.24.0.123
    NVIDIA Optimus Update 39.2.2.0
    NVIDIA PhysX System Software 9.21.0713
    NVIDIA Update 39.2.2.0
    NVIDIA FrameView SDK 1.2.4999.30397803
    NVIDIA SHIELD Streaming
    NVIDIA GPX Common OSS binaries (POCO, OpenSSL, libprotobuf)
    NVIDIA HD Audio Driver 1.3.38.94
    NVIDIA Install Application
    NVIDIA Backend
    NVIDIA Container
    NVIDIA TelemetryApi helper for NvContainer
    NVIDIA LocalSystem Container
    NVIDIA Message Bus for NvContainer
    NVAPI Monitor plugin for NvContainer
    NVIDIA NetworkService Container
    NVIDIA Session Container
    NVIDIA User Container
    NvModuleTracker
    NVIDIA NodeJS
    NVIDIA Watchdog Plugin for NvContainer
    NVIDIA Telemetry Client
    NVIDIA Virtual Host Controller
    Nvidia Share
    NVIDIA ShadowPlay 3.24.0.123
    NVIDIA SHIELD Wireless Controller Driver
    NVIDIA Update Core
    NVIDIA Virtual Audio 4.39.0.0
    Python 3.10.0 Standard Library (64-bit)
    WD_BLACK D50
    Intel(R) Management Engine Driver
    EA app
    AURA lighting effect add-on x64
    Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
    ASUS Aura SDK
    Python 3.10.0 pip Bootstrap (64-bit)
    Python 3.10.0 Executables (64-bit)
    Intel(R) LMS
    ENE RGB HAL
    Paradox Launcher v2
    ARMOURY CRATE Lite Service
    Epic Games Launcher Prerequisites (x64)


    -=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00005E5C
    C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 000014B4
    C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 00005364
    C:\Program Files (x86)\Steam\steam.exe 000036E8
    C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\UplayWebCore.exe 00000DE0
    C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\upc.exe 00002890
    C:\Program Files\Google\Drive File Stream\53.0.8.0\GoogleDriveFS.exe 0000589C
    C:\Program Files\Google\Drive File Stream\53.0.8.0\crashpad_handler.exe 000058E0
    C:\Program Files\Malwarebytes\Anti-Malware\mbamtray.exe 00000E7C
    C:\Program Files\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe 00003264
    C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00000AF0
    C:\Program Files\Oracle\VirtualBox\VBoxNetDHCP.exe 00003B9C
    C:\Program Files\Oracle\VirtualBox\VBoxNetNAT.exe 00003970
    C:\Program Files\Oracle\VirtualBox\VBoxSVC.exe 000027A4
    C:\Program Files\Oracle\VirtualBox\VirtualBox.exe 00000BB0
    C:\Program Files\Oracle\VirtualBox\VirtualBoxVM.exe 0000571C
    C:\Program Files\WindowsApps\9426MICRO-STARINTERNATION.MSICenter_1.0.36.0_x64__kzh8wxbdkxb8p\DCv2\DCv2.exe 00004334
    C:\Program Files\WindowsApps\Microsoft.GamingApp_2112.1001.9.0_x64__8wekyb3d8bbwe\XboxAppServices.exe 000007D0
    C:\Program Files\WindowsApps\Microsoft.GamingApp_2112.1001.9.0_x64__8wekyb3d8bbwe\XboxPcApp.exe 0000391C
    C:\Program Files\WindowsApps\Microsoft.Paint_11.2110.0.0_x64__8wekyb3d8bbwe\PaintApp\mspaint.exe 00000DD8
    C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2021.21110.8005.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe 0000289C
    C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_5.721.10202.0_x64__8wekyb3d8bbwe\GameBarFTServer.exe 0000035C
    C:\Program Files\WindowsApps\Microsoft.YourPhone_1.21102.134.0_x64__8wekyb3d8bbwe\YourPhone.exe 00002D44
    C:\Program Files\WindowsApps\NVIDIACorp.NVIDIAControlPanel_8.1.961.0_x64__56jybvy8sckqj\nvcplui.exe 0000134C
    C:\Users\jcste\AppData\Local\Discord\app-1.0.9003\Discord.exe 000040A0
    C:\Users\jcste\AppData\Local\Microsoft\OneDrive\OneDrive.exe 00003468
    C:\Users\jcste\AppData\Local\NVIDIA\NvBackend\ApplicationOntology\NvOAWrapperCache.exe 00005B34
    C:\Users\jcste\AppData\Local\slack\app-4.23.0\slack.exe 00004208
    C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00001C90
    C:\Windows\System32\DriverStore\FileRepository\realtekservice.inf_amd64_3dd75df32535321a\RtkAudUService64.exe 00002DE4
    C:\Windows\System32\GameBarPresenceWriter.exe 00005C28
    C:\Windows\System32\RuntimeBroker.exe 00005680
    C:\Windows\System32\SecurityHealthSystray.exe 0000274C
    C:\Windows\System32\smartscreen.exe 00005A5C
    C:\Windows\System32\svchost.exe 000004DC
    C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 00000DFC
    C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00003BD0
    C:\Windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\SearchHost.exe 00003574
    C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00005858
    C:\Windows\explorer.exe 0000197C
    C:\Windows\system32\ApplicationFrameHost.exe 00003834
    C:\Windows\system32\DllHost.exe 000035B4
    C:\Windows\system32\conhost.exe 00000BDC
    C:\Windows\system32\sihost.exe 000023D0
    C:\Windows\system32\svchost.exe 00001378
    C:\Windows\system32\taskhostw.exe 000017E4
    D:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 0000634C
    D:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 000059A4
    D:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv_dx11.exe 00002100
    (0)
    Last edited by Jancarius; 12-10-2021 at 06:41 AM.

  2. #2
    Moderator Thukoolo's Avatar
    Join Date
    Aug 2021
    Posts
    315
    Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums. We apologize for the delay in response to this issue.

    We suggest to perform a clean boot by opening the task manager and selecting the 'Start up' Tab. Then, disable everything. Additionally, please be sure that Final Fantasy XIV is installed to the C: drive as this would further prevent issues. While reviewing the system information provided, we noticed that there are programs running that could possibly interfere with the game, please be sure to close these out [NVIDIA, Slack, Steam, Slack, Xbox, etc.] to see if it may make a difference. Lastly, are you able to access other characters?

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
    (0)

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