2nd night unable to play because of LONG queue times

[Nosterafy]

No... they simply are not available.... It's obvious you aren't part of the IT industry. I've been waiting on a single server for months now. I'm expecting my server to ship out hopefully in the next 3 weeks. What they're waiting on?: No CPUs available. CPUs are just one part of the semi-conductor shortage effects.

And how long have they known about all the extra players and the pre orders for Endwalker I am in IT as well its called a shortage but there is stock coming still they had plenty of time to get some servers just being cheap.

[Greenshaw]

You know how long you have to wait for a Steam Deck or PS5?
SE has to wait for their servers the same time or even longer.
Semi-cundoctor shortage has a very hard impact on all industries but especially on IT-Hardware.

I am so immensely sick of seeing this cop out excuse. Stop white knighting something that was forseen years in advance. Ive been playing the game for 2 months and just browsing the forums and talking with people, ive been informed that these issues have been here since stormblood launch. The game has got more traction since then and shadowbringers blew it up even more. LAST YEAR i recall a friend complaining about login times. They new this expansion was the last of this storyline and people would be swarming to play it. Yet alone the wow players and new players. This should have been addressed at least the moment of endwalker creation. We pay a box price and sub for a game that cant even be played. Stop looking like a complete idiot defending them due to a shortage that happened in the last 5 months. Its how you let companies get to the point we are now with SE servers and Blizzard with their storytelling......

[Sekurity]

I am so immensely sick of seeing this cop out excuse. Stop white knighting something that was forseen years in advance. Ive been playing the game for 2 months and just browsing the forums and talking with people, ive been informed that these issues have been here since stormblood launch. The game has got more traction since then and shadowbringers blew it up even more. LAST YEAR i recall a friend complaining about login times. They new this expansion was the last of this storyline and people would be swarming to play it. Yet alone the wow players and new players. This should have been addressed at least the moment of endwalker creation. We pay a box price and sub for a game that cant even be played. Stop looking like a complete idiot defending them due to a shortage that happened in the last 5 months. Its how you let companies get to the point we are now with SE servers and Blizzard with their storytelling......

Thank you. I started to feel like Im alone in this.

[Dark_Lord_Kuro]

Try another world maybe?
Some have shorter queue than others
Not a perfect solution i know, but still it may help
I hope that you get to play soon

[jadeblade]

Title is self explanatory. I've seen streamers with over 10,000 in queue. When I get home from work at 4pm EST, I immediately log in, and Im stuck at 2000+ queue. I am only able to play a couple hours a night due to work on the weekdays. I haven't been able to log in since early access launched during the weekdays.

We buy the game and we also get charged a monthly rate for the servers and their upkeep. This issue has been happening for MONTHS. Back when the WoW refugees first came over, that was the first red flag. Queue times started back then. Not as bad as today, but there were still queue times. The FF14 team knows how many people preordered Endwalker, there was your 2nd redflag that something like this was going to occur. Still nothing. I understand Yoshi gave us free gametime, but that really doesnt solve anything. The revenue you guys got from all the WoW refugees including myself is insane.
Theres shortages and then theres raising the price of something due to demand. I highly doubt you guys can't find hardware to fix this issue. It's probably just expensive and you guys dont want to pay that much.

I deeply enjoy FF14, but theres nothing worse than not being able to play a game that the developers release but being unable to play due to "increased player base." That's not an excuse when you guys had those red flags that I mentioned for months.

I don't mean any of this to be disrespectful, but I am a paying customer unable to play your game.
Queue times are not the gamers problem, it's your guys problem. This should have been fixed by now.

Consider yourself lucky, because I am transferring to your server from Gilga queue is 6-8k at 4 pm EST, I would kill for 2k queue, you are on one of the least congested servers.

[Sekurity]

Consider yourself lucky, because I am transferring to your server from Gilga queue is 6-8k at 4 pm EST, I would kill for 2k queue, you are on one of the least congested servers.

Um.....ok? So I should be lucky that Im unable to play because of my 2000+ queue, but I should consider myself lucky that Im unable to play because of an 8000+ queue? I stated in the original post that there are people with even crazier queue times. Regardless of how many thousand person difference in the queue, queue times of any length more than 10 minutes is unacceptable.

[jadeblade]

Um.....ok? So I should be lucky that Im unable to play because of my 2000+ queue, but I should consider myself lucky that Im unable to play because of an 8000+ queue? I stated in the original post that there are people with even crazier queue times. Regardless of how many thousand person difference in the queue, queue times of any length more than 10 minutes is unacceptable.

No doubt this is unacceptable and your point is valid, just saying you get it better than most of us, which isn’t that much honestly

[Sekurity]

No doubt this is unacceptable and your point is valid, just saying you get it better than most of us, which isn’t that much honestly

Agreed. With streamers just sitting in queue with 10k+ queue line, it only hurts the game because new people to the game watch streamers play, and when all they see is the queue and streamers rightfully complain about it, they won't bother giving it a shot.

[Hik3n]

No doubt this is unacceptable and your point is valid, just saying you get it better than most of us, which isn’t that much honestly

They knew how full the servers already are, they know how there is no way to get more servers, and they still pushed Endwalker out... this game needed a delay, even 2-3-4months until they can short out the server issues, but greed is a big thing and they just pushed the game out, because they had the biggest Excuse in the world COVID and Chip Shortage. And people still defend them... I can't defend them at all at this point, what and how they did things shows what this was all about, and all of it comes down to money. I don't think many people would care if they push the game for next year because of these issues, now the only thing they created is a lot of frustrated people who can't play the game they pay for every month, it's like paying for you internet, and can't use it.

[Sabnz]

Yeah I'm not sure what I'm meant to do at this point other than cancel my sub and forget about FFXIV.

Spent 3 hours of my only day off this week making sure I was watching the queue so I could rejoin it if I was dropped.

I got to the front of the queue finally and - 3001. Try again later. It won't even let me join a queue.

An "extra seven days" is a bit of a slap in the face at this point. It's not an extra seven days. Tomorrow will be the seventh day that I haven't been able to play. I haven't been given anything extra at all.

I've paid upfront for 30 days of service. It's nearly been a week since that transaction and I still haven't received 1 of the 30 days I've prepaid for. And SE still have my cash - they haven't refunded a cent so why are people framing it as free game time or a sub refund? They could add 180 days, it doesn't really matter if I can't login.

I don't know what's worse - SE's response of "I'm keeping your money and I can't confirm if/when you'll get that 30 days of service", or people defending that kind of practice when we have consumer protection laws in place that outlaws this kind of consumer treatment in most industries....just never gaming.

I completely understand there are practical realities preventing them from resolving this situation and that's fine. That's not the issue.

The issue is continuing to sell your products and services when you know you're not able to supply them. You can still purchase FFXIV w/ all expansions, load a sub right now and you won't even be able to create a character, let alone play the game. Why are they accepting new customers when they can't even service their current ones?

Obviously we're a global community. In my country this kind of thing is illegal, so seeing people defend it is awful and worrying sign for the future.