It will get worse now with christmas holidays coming and a lot of people wanting to play the game.

-Their won't be any improval of the server structure any time soon as they mentioned them self ( chip shortage etc.)

-People have no great alternatives right now aswell. New World is the biggest dissapointment of the year , WoW is i na content draught phase with no major patch sooner than january.

-Square Enix does jack shit against cheaters / 3-Party program users -> Without the ant iafk tools you would atleast see the queue actually moving instead of sitting their for 4 hours and hoping you dont get error 2002.

So you have 3 options:

Don't play and wait for 2-3 months until enough people that got either fed up with it + all the people that just play for a month quit

Take vacation and play during your servers low activity time frame (ergo in the middle of night)

Try to get a refund for the Game and don't play it all ^^