Quote Originally Posted by MilkieTea View Post
They’re asking for this to *troubleshoot*.

Like how when you call IT and they ask you to turn it on and off again first. They’re getting stuff out of the way, so that when they come back (because so long as the person responds and honestly troubleshoots, they will) They can come back with different solutions, or different ways to troubleshoot. Stop snapping at customer service lmao.
It's a bot who gives the exact same response every single time, it leads to nothing! It's been an issues since stormblood and it's always the same response and the "person" will ghost this thread and not give ANY solutions except Clean boot, reinstall the game. If you don't have this issue get out of these threads.