FPS is bugged in Borderless Windowed mode

[dark494]

When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Date & Time: 6am 12/8/2021
Frequency: Always
World name: N/A
Character name: N/A
Retainer name: N/A
NPC name: N/A
Monster name: N/A
Class/Level: N/A
Party or solo: N/A
In-game time: N/A
Area and coordinates: Everywhere
Housing: N/A
Steps:
1. Run the game in Borderless Windowed or Windowed Screen Mode with Frame Rate set to None
2. Observe the FPS is limited to 60 fps

3. Alt-tab out of the game, click off the game onto another monitor, whatever you choose to change the computer's focus off the game
4. Observe the FPS is now properly unlimited and reaches much higher FPS

5. Click or alt-tab back into the game.
6. Observe the FPS crashes back down to 60 FPS

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

-=-=-=-=- System Information -=-=-=-=-


-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\thoma\Documents
FINAL FANTASY XIV ONLINE C:\Games\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride *.local


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU AMD Ryzen 5 5600X 6-Core Processor (12 CPUs), ~3.7GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 12 SYSTEM_CORE_PHYSICS 6
SYSTEM_BIOS A.91
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 32689.852MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 34737.852MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 930.910GB SYSTEM_FREEDISC_SPACE 365.051GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce RTX 3080
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce RTX 3080
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 10078.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16344.926 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5be8de9f3373beaf\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5be8de9f3373beaf\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5be8de9f3373beaf\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5be8de9f3373beaf\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 27.21.0014.6192
SYSTEM_GRAPHICS_DRIVER_DATE 3/9/2021 16:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce RTX 3080
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP GeForce RTX 3080
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 10078.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16344.926 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 2560 x 1440 (32 bit) (144Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5be8de9f3373beaf\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5be8de9f3373beaf\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5be8de9f3373beaf\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5be8de9f3373beaf\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 27.21.0014.6192
SYSTEM_GRAPHICS_DRIVER_DATE 3/9/2021 16:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND 2752H (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {1BF542CD-CC65-43BD-82F1-3F0F259D741D}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.3.38.40
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 10/15/2020 16:00:00
SYSTEM_SOUND CABLE Input (VB-Audio Virtual Cable)
SYSTEM_SOUND_DEVICE_ID {5CCDD803-EA30-45E5-AFD6-DCC207FBBD18}
SYSTEM_SOUND_DEVICE_NAME vbaudio_cable64_win7.sys
SYSTEM_SOUND_DRIVER_VERSION 1.0.3.5
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 9/1/2014 16:00:00
SYSTEM_SOUND Digital Audio (S/PDIF) (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {0752DAC5-BE9C-4255-A50C-069EEF2A3C3E}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.264
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/8/2020 16:00:00
SYSTEM_SOUND LG ULTRAGEAR (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {1BE9960C-F12D-4085-A521-1102CA11DFAF}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.3.38.40
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 10/15/2020 16:00:00
SYSTEM_SOUND Speakers (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {6BE52781-F85D-45FF-A163-5E786C872432}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.264
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/8/2020 16:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8A5003E0-844D-11EB-8008444553540000}
SYSTEM_INPUT_NAME Razer Ornata Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8664D4A0-84C9-11EB-8002444553540000}
SYSTEM_INPUT_NAME ROCCAT Kain 120 Aimo
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8A50EE40-844D-11EB-8009444553540000}
SYSTEM_INPUT_NAME Razer Ornata Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8A50EE40-844D-11EB-800A444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8664FBB0-84C9-11EB-8003444553540000}
SYSTEM_INPUT_NAME ROCCAT Kain 120 Aimo
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 768 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8A511550-844D-11EB-800B444553540000}
SYSTEM_INPUT_NAME Razer Ornata Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8664D4A0-84C9-11EB-8001444553540000}
SYSTEM_INPUT_NAME AmazonBasics Desktop Mini Mic
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8A51D8A0-844D-11EB-800C444553540000}
SYSTEM_INPUT_NAME Razer Ornata Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {866522C0-84C9-11EB-8004444553540000}
SYSTEM_INPUT_NAME ROCCAT Kain 120 Aimo
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {866522C0-84C9-11EB-8005444553540000}
SYSTEM_INPUT_NAME ROCCAT Kain 120 Aimo
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {866522C0-84C9-11EB-8006444553540000}
SYSTEM_INPUT_NAME ROCCAT Kain 120 Aimo
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {866549D0-84C9-11EB-8007444553540000}
SYSTEM_INPUT_NAME ROCCAT Kain 120 Aimo
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
In-Game Bugs - Post New Thread — Mozilla Firefox
general - Discord
Volume Mixer - CABLE Input (VB-Audio Virtual Cable)
Calculator
Elgato Sound Capture
Settings
Settings
Microsoft Text Input Application
MainWindow
Calculator

-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

AMD Chipset Software
ROCCAT Swarm
LAV Filters 0.74.1
LDPlayer
LDPlayer
LonelyScreen 1.1
LonelyScreen 1.2.16
MEGAsync
Microsoft Edge
Microsoft Edge Update
Microsoft Edge WebView2 Runtime
OBS Studio
Razer Synapse
RivaTuner Statistics Server 7.3.1
Game Capture HD60 v2.1.1.5
Steam
Intel(R) Wireless Bluetooth(R)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
UE4 Prerequisites (x64)
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.28.29914
FINAL FANTASY XIV ONLINE
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
ENE_DRAM_RGB_AIO
AMD_Chipset_Drivers
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.28.29914
ENE_X-JMI_HAL
AMD PCI Driver
Realtek Ethernet Controller Driver
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
WD_BLACK AN1500
ROCCAT Swarm
AMD Ryzen Balanced Driver
WD_BLACK D50
Intel® Software Installer
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.28.29334
AMD SBxxx SMBus Driver Alpha
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
PHANTASY STAR ONLINE 2 NEW GENESIS Character Creator
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.28.29914
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
ENE_MousePad_HAL
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
ENE IO Driver
AMD GPIO2 Driver
MSI SDK
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
ENE_EHD_M2_HAL
7-Zip 19.00 (x64)
AMD Ryzen Master
BlueStacks 5
cFosSpeed 11.10
CPUID CPU-Z MSI 1.94
CPUID HWMonitor 1.44
Driver Easy 5.6.15
Genshin Impact
Mozilla Firefox (x64 en-US)
Mozilla Maintenance Service
MuMu模拟器
Notepad++ (64-bit x64)
VBCABLE, The Virtual Audio Cable
Elgato Game Capture HD
AMD Ryzen Master
WD_BLACK AN1500
ENE_DRAM_RGB_AIO
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft Update Health Tools
ENE_X-JMI_HAL
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.28.29334
ENE_EHD_M2_HAL
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Bonjour
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.28.29334
Windows PC Health Check
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
ENE_MousePad_HAL
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Adobe Acrobat DC (64-bit)
NVIDIA Graphics Driver 461.92
NVIDIA PhysX System Software 9.19.0218
NVIDIA HD Audio Driver 1.3.38.40
NVIDIA Install Application
WD_BLACK D50
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
UE4 Prerequisites (x64)
AMD Ryzen Master SDK
Documentation Manager
N0va Desktop


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Games\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher64.exe 00003A30
C:\Games\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00004BE8
C:\Program Files (x86)\MSI\One Dragon Center\Mystic_Light\LEDKeeper2.exe 00002348
C:\Program Files (x86)\MSI\One Dragon Center\True Color\MSI.True Color.exe 00001E1C
C:\Program Files (x86)\MSI\One Dragon Center\VoiceControl\VoiceControlEngine.exe 00002B0C
C:\Program Files (x86)\ROCCAT\ROCCAT Swarm\ROCCAT_Swarm_Monitor.exe 00003AA0
C:\Program Files (x86)\ROCCAT\ROCCAT Swarm\ROCCAT_dev_service.exe 00000794
C:\Program Files (x86)\Razer\Razer Services\Razer Central\CefSharp.BrowserSubprocess.exe 0000370C
C:\Program Files (x86)\Razer\Razer Services\Razer Central\Razer Central.exe 00002388
C:\Program Files (x86)\Razer\Synapse3\Service\..\UserProcess\Razer Synapse Service Process.exe 00002EF0
C:\Program Files (x86)\Razer\Synapse3\WPFUI\Framework\Razer Synapse 3 Host\Razer Synapse 3.exe 000031BC
C:\Program Files\Elgato\SoundCapture\SoundCapture.exe 00002A5C
C:\Program Files\Mozilla Firefox\firefox.exe 000032B4
C:\Program Files\WindowsApps\9426MICRO-STARINTERNATION.DragonCenter_2.0.119.0_x64__kzh8wxbdkxb8p\DCv2\DCv2.exe 000035DC
C:\Program Files\WindowsApps\Microsoft.549981C3F5F10_3.2110.13603.0_x64__8wekyb3d8bbwe\Cortana.exe 000036A4
C:\Program Files\WindowsApps\Microsoft.549981C3F5F10_3.2110.13603.0_x64__8wekyb3d8bbwe\Win32Bridge.Server.exe 000035F0
C:\Program Files\WindowsApps\Microsoft.WindowsCalculator_10.2103.8.0_x64__8wekyb3d8bbwe\Calculator.exe 000008D4
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.21102.134.0_x64__8wekyb3d8bbwe\YourPhone.exe 00002B84
C:\Program Files\WindowsApps\Microsoft.ZuneVideo_10.21092.10731.0_x64__8wekyb3d8bbwe\Video.UI.exe 00003A60
C:\Users\user\AppData\Local\Discord\app-1.0.9003\Discord.exe 000035CC
C:\Users\user\AppData\Local\MEGAsync\MEGAsync.exe 00003B34
C:\Users\user\AppData\Local\Microsoft\OneDrive\OneDrive.exe 000033D0
C:\Windows\Explorer.EXE 000023A0
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00003768
C:\Windows\System32\CompPkgSrv.exe 00000DA8
C:\Windows\System32\RuntimeBroker.exe 0000075C
C:\Windows\System32\SecurityHealthSystray.exe 000033EC
C:\Windows\System32\oobe\UserOOBEBroker.exe 00003F9C
C:\Windows\System32\smartscreen.exe 00000798
C:\Windows\System32\svchost.exe 000015F0
C:\Windows\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 00001074
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 000024B4
C:\Windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\InputApp\TextInputHost.exe 00003270
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00002598
C:\Windows\system32\ApplicationFrameHost.exe 000038B4
C:\Windows\system32\DllHost.exe 00003108
C:\Windows\system32\SearchFilterHost.exe 00001A6C
C:\Windows\system32\SettingSyncHost.exe 000027DC
C:\Windows\system32\SndVol.exe 00002D28
C:\Windows\system32\ctfmon.exe 000020F4
C:\Windows\system32\sihost.exe 00002138
C:\Windows\system32\svchost.exe 0000353C
C:\Windows\system32\taskhostw.exe 00002224

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-