Still getting 2002 and 4004 after waiting over an hour in queue after Maintenance

[SquashBuggy]

They said today that at around 4:40am PST they did maintenance on the log in servers to fix the issues with people in the queue getting booted with 2002, 4004 and the 3001 errors.

Well, it isn't fixed. Already was in a queue just under 5k, got down to around 1500 after an hour waiting and got a 2002 and now am back at 4800 in line again...

I get they said that this is a hard one to test, but i can confirm it is still doing it.

Square, please look into somethign that can keep our place in line when we disconnect and give us ample time to sign in. When i get disconnected i cannot log back in right away all the time due to repeated 2002 error before getting back to getting the character select screen. MAC and IP addresses should be sufficient to store our place in line for at least a few minutes at a time before removing us.

[Seera1024]

They did also state that they may not have found the solution for all of the fixes.

I have been disconnected a lot fewer times today while waiting in queue than I was yesterday. So either coincidence or they've solved some of the problem.

[CarnageTheory]

Yeah, honestly, at least for Cactuar, it looks like it's just made things worse. We're all getting 3001'd and can't even join the queue. Seems like there was some bug that let a couple thousand people into the game all at once (I was around 1000 in queue), and it let a couple of my FC in at the exact same time who were also at different states in the queue. Then it disconnected me with an error and then started giving me 3001 every time I tried to join the queue. About an hour later it stopped, and I was able to queue, but I was stuck at position #1355 for over an hour. Eventually the queue started moving again, I got to #1, got an error (I think you always do at 1), disconnected me, and now Cactuar has 3001 all over again.

If I had to guess, I'd say that probably means Cactuar is still over the cap at the moment, and until that cap is gone, none of us are going to be able to log in. That's just a guess, though.

[EZGIL]

They did also state that they may not have found the solution for all of the fixes.

I have been disconnected a lot fewer times today while waiting in queue than I was yesterday. So either coincidence or they've solved some of the problem.

My current queue run has been from 4500 down to 1500 now with 1 2002 error. Which is, honestly, down from previous days tries.

I know this isnt what the OP wants to hear but it is slowing improving.

[Chippy]

Same. I just sat in the queue from 4500 people down to about 1200 and then got booted with a 2002 "lobby server connection has encountered an error". Log back in... 5600 people in the queue now. I am a patient person, but this is getting really frustrating. It's one thing to make me log in 3+ hours before I intend to play the game so I can get through the queue, but I'm willing to sit patiently and wait for that. It's something else entirely to keep kicking me out of line and sending me to the back through no fault of my own. At the very VERY least I think we need to come up with some kind of solution to retain your "place" in line if you get disconnected so when you reconnect a few minutes later you don't have to start all over again.

[lezard21]

I just got home from work. Tried to log in. 7k queue. Same as yesterday. They said they had installed new servers to increase the cap from 17k players to 21k, yet the same amount of players in queue instead of ingame? Makes no sense.

Start refunding expansion and monthly fees now.

[Mialee]

Fairy in queue from 15h45 to 17h45 est it was better for my got only 2002 once near the end and have keept my place yesterday I got like 10 time 2002 in my 2 hours queue to log in

[Usernamewastaken]

I just got home from work. Tried to log in. 7k queue. Same as yesterday. They said they had installed new servers to increase the cap from 17k players to 21k, yet the same amount of players in queue instead of ingame? Makes no sense.

Start refunding expansion and monthly fees now.

The Resolution for this Issue

We are now ready to deploy the backup development servers to the public lobby servers, which will improve the capacity management of the lobby server and raise the maximum number of players in the queue to around 21,000. Since this will not require any maintenance, we will err on the side of caution and proceed with the deployment outside of peak hours. It is scheduled to be completed late in the night of December 7, Japan time.

They didn't add new servers they increased the cap of how many people can sit in the login queue before 2002 happens.

[Rae88]

Fairy in queue from 15h45 to 17h45 est it was better for my got only 2002 once near the end and have keept my place yesterday I got like 10 time 2002 in my 2 hours queue to log in

Today was the first time I didn't get kicked out of queue so definitely better

[RinaB]

I shouldn't have to wake up at 4 am for a couple hours of msq because I know after work it's not even worth trying. This problem is going to persist for a lot longer then people think and I would at least like to transfer to a very low pop NA server if there even are any.