For some players you have to be really ashamed. The lack of empathy is worrying.
Is it so difficult to understand that people who have a job and children also want to have a little fun and relaxation?
You say "read a book, go for a walk" etc.
What if they do that and still want to play FF and can't because SE screwed up?
It's not the gamers fault that they have a life besides video games. Have a little understanding for the frustration these players have. It's really not that difficult.