Oh no, they haven't responded lol the auto ticket system responded. I said to them that they had an issue with packet loss and where it was... maybe they'll take it more serious with the data, or maybe they'll tell me to piss off :3
Well they are at least being open about being aware of it D:
I think it has picked up again. Got on and was on for a good 30 minutes, got 90k'd, then 3001'd, then have sat at position 161 in que for the last 45 minutes. Seems like these issues will get better or worse as the load fluctuates. Though I am surprised they responded to you as well. Still, it's unlikely they will do much or say anything else to you.
I posted a thread about this a few days ago https://forum.square-enix.com/ffxiv/...-s-own-network
I ran traces from various locations using a VPN, the only hop that was consistent and also consistently bad was 204.2.229.230.
Starting from different locations sends you through various NTT.net servers, while seeing loss on their servers was common, it was about 90% of the traces on hitting 204.2.229.230
So that might be an issue with NTT.net's connection to 204.2.229.230. As it appears NTT.net is the internet provider for the lobby server, hopefully SE is already working with them to get the issue fixed
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