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  1. #1
    Player
    Amileah's Avatar
    Join Date
    Dec 2021
    Posts
    25
    Character
    Kira Kel'thyr
    World
    Malboro
    Main Class
    Sage Lv 90

    Packet loss at gin NTT

    There is some major packet loss going on at NTT-GIN -- It is causing all sorts of lag and disconnects....

    Code:
    |------------------------------------------------------------------------------------------|
    
    |                                      WinMTR statistics                                   |
    
    |                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
    
    |------------------------------------------------|------|------|------|------|------|------|
    
    |                           172.16.15.254 -    0 |  504 |  504 |    0 |    0 |   13 |    0 |
    
    |           173-23-224-1.client.mchsi.com -    0 |  504 |  504 |    5 |   15 |   33 |   17 |
    
    |                            172.30.7.177 -    0 |  504 |  504 |    5 |   15 |   32 |   18 |
    
    |                             10.16.72.15 -    0 |  504 |  504 |    8 |   17 |   37 |   13 |
    
    |                              10.16.72.1 -    0 |  504 |  504 |   11 |   22 |   53 |   16 |
    
    |            68-66-73-66.client.mchsi.com -    0 |  504 |  504 |   20 |   30 |   48 |   26 |
    
    |              po10.mplmn001er1.mchsi.com -    0 |  504 |  504 |   17 |   28 |   65 |   23 |
    
    |            mini-b2-link.ip.twelve99.net -    0 |  504 |  504 |   20 |   31 |   69 |   26 |
    
    |            chi-b23-link.ip.twelve99.net -    0 |  504 |  504 |   29 |   38 |   74 |   41 |
    
    |    ae-25.r08.chcgil09.us.bb.gin.ntt.net -    0 |  504 |  504 |   29 |   39 |   51 |   35 |
    
    |     ae-4.r23.chcgil09.us.bb.gin.ntt.net -    0 |  504 |  504 |   23 |   38 |   68 |   31 |
    
    |     ae-1.r24.snjsca04.us.bb.gin.ntt.net -    9 |  383 |  352 |    0 |   96 |  154 |   90 |
    
    |     ae-4.r00.scrmca02.us.bb.gin.ntt.net -   10 |  371 |  337 |   84 |   94 |  148 |   95 |
    
    |xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net -    9 |  378 |  346 |    0 |   97 |  164 |   94 |
    
    |                           204.2.229.230 -   35 |  214 |  140 |    0 |   95 |  146 |   95 |
    
    |                            204.2.229.11 -   10 |  371 |  337 |    0 |   95 |  152 |   95 |
    
    |________________________________________________|______|______|______|______|______|______|
    
       WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
    (3)

  2. #2
    Player
    NightPort's Avatar
    Join Date
    Dec 2021
    Location
    Gridania
    Posts
    39
    Character
    Merlin Caledonensis
    World
    Midgardsormr
    Main Class
    Red Mage Lv 90
    Quote Originally Posted by Amileah View Post
    There is some major packet loss going on at NTT-GIN -- It is causing all sorts of lag and disconnects....

    Code:
    |------------------------------------------------------------------------------------------|
    
    |                                      WinMTR statistics                                   |
    
    |                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
    
    |------------------------------------------------|------|------|------|------|------|------|
    
    |                           172.16.15.254 -    0 |  504 |  504 |    0 |    0 |   13 |    0 |
    
    |           173-23-224-1.client.mchsi.com -    0 |  504 |  504 |    5 |   15 |   33 |   17 |
    
    |                            172.30.7.177 -    0 |  504 |  504 |    5 |   15 |   32 |   18 |
    
    |                             10.16.72.15 -    0 |  504 |  504 |    8 |   17 |   37 |   13 |
    
    |                              10.16.72.1 -    0 |  504 |  504 |   11 |   22 |   53 |   16 |
    
    |            68-66-73-66.client.mchsi.com -    0 |  504 |  504 |   20 |   30 |   48 |   26 |
    
    |              po10.mplmn001er1.mchsi.com -    0 |  504 |  504 |   17 |   28 |   65 |   23 |
    
    |            mini-b2-link.ip.twelve99.net -    0 |  504 |  504 |   20 |   31 |   69 |   26 |
    
    |            chi-b23-link.ip.twelve99.net -    0 |  504 |  504 |   29 |   38 |   74 |   41 |
    
    |    ae-25.r08.chcgil09.us.bb.gin.ntt.net -    0 |  504 |  504 |   29 |   39 |   51 |   35 |
    
    |     ae-4.r23.chcgil09.us.bb.gin.ntt.net -    0 |  504 |  504 |   23 |   38 |   68 |   31 |
    
    |     ae-1.r24.snjsca04.us.bb.gin.ntt.net -    9 |  383 |  352 |    0 |   96 |  154 |   90 |
    
    |     ae-4.r00.scrmca02.us.bb.gin.ntt.net -   10 |  371 |  337 |   84 |   94 |  148 |   95 |
    
    |xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net -    9 |  378 |  346 |    0 |   97 |  164 |   94 |
    
    |                           204.2.229.230 -   35 |  214 |  140 |    0 |   95 |  146 |   95 |
    
    |                            204.2.229.11 -   10 |  371 |  337 |    0 |   95 |  152 |   95 |
    
    |________________________________________________|______|______|______|______|______|______|
    
       WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
    This explains all the 90k errors people are getting now and confirms that these aren't related to the players internet but the servers connections. Hmm, though someone suggested that SE doesn't have a buffer for packet loss so even 1 lost packet is throwing 90k's at players.
    (3)

  3. #3
    Player
    Amileah's Avatar
    Join Date
    Dec 2021
    Posts
    25
    Character
    Kira Kel'thyr
    World
    Malboro
    Main Class
    Sage Lv 90
    Quote Originally Posted by NightPort View Post
    This explains all the 90k errors people are getting now and confirms that these aren't related to the players internet but the servers connections. Hmm, though someone suggested that SE doesn't have a buffer for packet loss so even 1 lost packet is throwing 90k's at players.
    I've been having them non stop today. Just had another 2002 during queue... Check the connection to the lobby and packet loss like crazy is happening again.
    (1)

  4. #4
    Player
    Amileah's Avatar
    Join Date
    Dec 2021
    Posts
    25
    Character
    Kira Kel'thyr
    World
    Malboro
    Main Class
    Sage Lv 90
    I just sent an email to noc@gin.ntt.net with the tracert information and said they have an issue with packet loss in SNJSCA04 that is trickling down the line. *shrug* Out of our hands.
    (1)

  5. #5
    Player
    ApeKing's Avatar
    Join Date
    Nov 2021
    Posts
    92
    Character
    Yunica Telette
    World
    Alexander
    Main Class
    Arcanist Lv 31
    Quote Originally Posted by Amileah View Post
    I just sent an email to noc@gin.ntt.net with the tracert information and said they have an issue with packet loss in SNJSCA04 that is trickling down the line. *shrug* Out of our hands.
    I'm amazed they responded at ALL. in the past all they have ever done is tell you to piss of if you are not a customer. Now the REAL question is will they do something about it?
    (0)

  6. #6
    Player
    Amileah's Avatar
    Join Date
    Dec 2021
    Posts
    25
    Character
    Kira Kel'thyr
    World
    Malboro
    Main Class
    Sage Lv 90
    Quote Originally Posted by ApeKing View Post
    I'm amazed they responded at ALL. in the past all they have ever done is tell you to piss of if you are not a customer. Now the REAL question is will they do something about it?
    Oh no, they haven't responded lol the auto ticket system responded. I said to them that they had an issue with packet loss and where it was... maybe they'll take it more serious with the data, or maybe they'll tell me to piss off :3
    (0)

  7. #7
    Player
    ApeKing's Avatar
    Join Date
    Nov 2021
    Posts
    92
    Character
    Yunica Telette
    World
    Alexander
    Main Class
    Arcanist Lv 31
    Quote Originally Posted by Amileah View Post
    Oh no, they haven't responded lol the auto ticket system responded. I said to them that they had an issue with packet loss and where it was... maybe they'll take it more serious with the data, or maybe they'll tell me to piss off :3
    Well they are at least being open about being aware of it D:
    (0)

  8. #8
    Player
    MaraStormblade's Avatar
    Join Date
    Dec 2021
    Posts
    2
    Character
    Mara Stormblade
    World
    Siren
    Main Class
    White Mage Lv 81
    Thanks for posting this, I've been getting 90006 errors and 30-60 second lag spikes all day.
    (0)

  9. #9
    Player
    Amileah's Avatar
    Join Date
    Dec 2021
    Posts
    25
    Character
    Kira Kel'thyr
    World
    Malboro
    Main Class
    Sage Lv 90
    Quote Originally Posted by ApeKing View Post
    Well they are at least being open about being aware of it D:
    They actually did reply to me... also the packet loss has died down quite a bit.
    (1)

  10. #10
    Player
    Amileah's Avatar
    Join Date
    Dec 2021
    Posts
    25
    Character
    Kira Kel'thyr
    World
    Malboro
    Main Class
    Sage Lv 90
    Quote Originally Posted by MaraStormblade View Post
    Thanks for posting this, I've been getting 90006 errors and 30-60 second lag spikes all day.
    Not a problem! I suggest grabbing WinMTR and running a test to your DC Lobby. Yours would be neolobby02.ffxiv.com
    (1)

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