endwalker registration code issues.

[Lex_Foxfyre]

Same issue here, not a Steam player though - I purchased the code through the link within my mogstation, as I'm a player with a US credit card but a European service account (cause that's where I lived when 1.0 came out) I wanted to make sure I get the right one.

They can't transfer my account to the US and it's an issue every time, and now I get this error, which seemingly has to do with using a US IP. Tried VPN, tried everything, the code I already paid for is simply being rejected, even though the pre-order code worked just fine. Why do we need two keys again, Square Enix?

No response from support so far... If need be, I heard the Square Enix Store is very fast with refunds if you mention that error code.

[Lurcainne]

I don't want refunds, I want to play the expansion, sadly.
Why the heck the regional problem like this exists to begin with

[Lurcainne]

One day remains and I'm still with no answers.
Still in the dark and grew anxious.

I PAID FOR THIS?

[Loren]

Before doing anything try doing it through the mog Station, instead of the the game. I could not get it to work thorugh the game itself. But it worked on the website when I loged in and clicked on enter expenstion registration code.

[Lurcainne]

Before doing anything try doing it through the mog Station, instead of the the game. I could not get it to work thorugh the game itself. But it worked on the website when I loged in and clicked on enter expenstion registration code.

I got the error on both game and website, sadly

[Tristen00]

Ok so ive been on early access, have 3 jobs at 90 already to get my mentor status back and all. I got the Registration code email like the rest of us but when i click on "Unlock you registration code" It only gives me the early access code. I tried looking for it on the store but cant cause i purchased it as a guest sadly. Is there anything im missing?

SE sucks their whole system is BS

[Sleipnir_Of_Hel]

My character logged out in an Endwalker area, and now I cannot even log in anymore because the game doesn't think I own Endwalker. I know I am supposed to enter another code, but every avenue I use to enter it tells me the code is invalid.

I can't use mog station to enter it, I can't use steam to enter it, I can't find any way to contact anyone to ask for help, I don't know what to do.

[Tristen00]

My character logged out in an Endwalker area, and now I cannot even log in anymore because the game doesn't think I own Endwalker. I know I am supposed to enter another code, but every avenue I use to enter it tells me the code is invalid.

I can't use mog station to enter it, I can't use steam to enter it, I can't find any way to contact anyone to ask for help, I don't know what to do.

Can call Monday through Friday 1 310-846-0400