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  1. 12-08-2021 07:04 AM #11
    Vicky
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    Apr 2011
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    リムサ
    Posts
    17
    Character
    Vicky Seyfried
    World
    Aegis
    Main Class
    Arcanist Lv 100
    same issue from Australia. this is quite serious issue for us. support team and Yoshida must solve this as soon as possible in 3 days
    (1)
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  2. 12-08-2021 07:29 AM #12
    Lurcainne
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    Dec 2021
    Posts
    50
    Character
    Lurcainne Zantinson
    World
    Kujata
    Main Class
    Weaver Lv 90
    I don't want refunds, I want to play the expansion, sadly.
    Why the heck the regional problem like this exists to begin with
    (0)
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  3. 12-08-2021 07:30 AM #13
    Lurcainne
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    Dec 2021
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    Lurcainne Zantinson
    World
    Kujata
    Main Class
    Weaver Lv 90
    Quote Originally Posted by Vicky View Post
    same issue from Australia. this is quite serious issue for us. support team and Yoshida must solve this as soon as possible in 3 days
    Yeah, or else we'll be locked out from EW :<
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  4. 12-08-2021 10:17 PM #14
    Lurcainne
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    Dec 2021
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    50
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    Lurcainne Zantinson
    World
    Kujata
    Main Class
    Weaver Lv 90
    Still no answer from here too
    (0)
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  5. 12-09-2021 12:14 AM #15
    Yuumei
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    Dec 2012
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    72
    Character
    Nutella Chocolate
    World
    Tonberry
    Main Class
    White Mage Lv 90
    I got hit by the same issue - submitted a ticket for livechat support (EU) and was told to fill this form (https://support.eu.square-enix.com/s...a=2&h=729633fa) which the help agent said is needed for them to escalate it.
    Received a email reply the next day (approx 24hrs later) saying it was resolved and i was able to successfully key the registration code in Mogstation.

    Hope everyone else can get this issue resolved soon!
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  6. 12-09-2021 04:48 AM #16
    RoaringDonkey
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    Dec 2021
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    11
    Character
    Roaring Donkey
    World
    Spriggan
    Main Class
    Botanist Lv 80
    haha just tried to get on live chat for help redeeming my endwalker code, always opens up on opera browser but then tells me live chat isnt available on opera . i dont even use opera this pos company uses it . 5000 in queue , so sick of this shit now, RIP
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  7. 12-09-2021 05:11 AM #17
    Lurcainne
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    Dec 2021
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    50
    Character
    Lurcainne Zantinson
    World
    Kujata
    Main Class
    Weaver Lv 90
    Quote Originally Posted by RoaringDonkey View Post
    haha just tried to get on live chat for help redeeming my endwalker code, always opens up on opera browser but then tells me live chat isnt available on opera . i dont even use opera this pos company uses it . 5000 in queue , so sick of this shit now, RIP
    How do you get/reach the live chat? I really need that too
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  8. 12-09-2021 06:25 AM
    raunyyyc

    Player

  9. 12-10-2021 12:19 AM #18
    Lurcainne
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    Dec 2021
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    50
    Character
    Lurcainne Zantinson
    World
    Kujata
    Main Class
    Weaver Lv 90
    One day remains and I'm still with no answers.
    Still in the dark and grew anxious.

    I PAID FOR THIS?
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  10. 12-10-2021 03:35 AM #19
    RoaringDonkey
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    Dec 2021
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    11
    Character
    Roaring Donkey
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    Spriggan
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    Botanist Lv 80
    log into mog station (not on opera browser) then navigate to it through support senter , then there is a link for if you have a problem with your endwalker registration.
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  11. 12-10-2021 03:44 AM #20
    RoaringDonkey
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    Dec 2021
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    11
    Character
    Roaring Donkey
    World
    Spriggan
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    Botanist Lv 80
    i got an email after opening a ticket like the player above ( yuumei), i had to turn my vpn off but it registered properly now. gl
    (0)
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