This is more of a suggestion that I hope will help clear up the login server technical issues.

Please turn off all free trial accounts until the servers have stabilized. A week or two should be fine, unless something can be done about the fewer number of world servers on the NA and EU data centers. This should be done after each major patch until more servers have been added.

Japan has so many compared to the rest of the world! As I'm typing this, it is 12:00pm on a Tuesday in Japan and new characters can be created on 90% of the worlds. By Noon EST, even on a weekday, the queue on NA is a disaster!

I totally understand that the free trial system is in place to attract more players, but those players waiting at the end of the already large queues are making it worse. Additionally, any free trail player could login early in the morning when queues are low on their data center and stay connected all day, removing a space for a monthly paying customer.

If the free trail players don't effect the game like I'm thinking, I guess ignore this post, but from what you've described, free trial players can join the queue but must wait until all paying players have cleared from the queue. This means they can log in and take up space from a paying customer.